Being well-spoken is a powerful tool. The ability to express yourself clearly and effectively, especially to coworkers and clients, makes you a valuable asset to any company.
If you work in customer service, sharp verbal skills will reduce the time that it takes to relay important information to shoppers. If you work in sales, clients are more likely to take you seriously if you’re able to speak intelligibly.
No matter your profession, good grammar can only improve your standing within the workplace. You’ll seem sharp, bright, personable, and confident. Whether it’s over the phone or face-to-face, effective communication begins with eliminating unnecessary verbal clutter.
In this article, we’ll be going over several common errors to avoid as well as some tips to improve your communication skills.
1. "A whole nother" isn’t a real phrase. You could say, "a whole other" or simply, "another." But the word "nother" does not exist anywhere in the English language, therefore you shouldn’t use it.
2. It’s "for all intents and purposes" not "for all intensive purposes." They sound similar enough, so the confusion is understandable.
3. For those of you who work in reception, the correct grammar is, "the person with whom I would like you to speak" not "the person with whom I would like you to speak with." The latter is redundant, and although it gets the message across, it’s not proper English.
4. "Irregardless" isn’t a word. You could say "regardless" or "irrelevant" but you cannot mix the two, even though they mean almost the same thing.
5. The correct phrase is, "all of a sudden" not "all of the sudden."
6. (bonus tip) Try to mitigate your usage of "like" and "um" as much as possible. I know it’s hard not to use these words as a sort of verbal punctuation or placeholder, but it makes you sound unsure of yourself. Eliminating verbal clutter will make you sound more confident
Communication is key in all aspects of life. You’ll find that making an effort to be well-spoken will improve your relationships in and out of the workplace. Bosses will take notice of employees who speak in a manner that is both sharp and coherent. Clients place more trust in a salesperson who speaks in a way that is proper and easy to understand.
Yes, grammar is tough. And yours doesn’t have to be perfect. But, there are a number of bad linguistic habits that you should try to break away from if you want to be more successful in your professional life.
Thanks for reading, and enjoy your day!