Mechanical Systems Company LLC is a fully licensed Commercial Mechanical and Plumbing contractor in Memphis, TN. We take tremendous pride in providing quality workmanship and services to our customers at the absolute best value for the price.
We are looking for a Service Coordinator / Dispatcher to join our team, who will be providing support to our service department.
This position includes the following job duties:
- Answer the phones
- Distribute service work orders and update job board
- Create and send service work orders and other job specific documents
- Prepare reports for the service manager and service department
- Document project related correspondence
- Work with the paperwork and data entry for the service department
- Process and track warranty claims
- Order service related equipment and materials
- Call on overdue service accounts and establish payment schedules
- Perform other duties as assigned
Pay Scale: Starting at $20 per hour depending on experience
Benefits: Medical, Dental, Vision, Life Insurance, FSA (Flexible Spending Account), Paid Vacation & Holidays, Paid Sick Time, Supplemental Insurance including Disability, 401K, Company Computer & Cell Phone
FLSA Status: Non-Exempt
Work hours: 7.30am to 4.30pm, Monday thru Friday, overtime as required
Required Qualifications:
- High school diploma or general education (GED)
- Advanced computer skills (proficiency with MS Word & Excel)
- Two years related experienced is preferred
- Strong communication skills both verbally and in writing
- Strong organizational skills and detail oriented, ability to multi-task
- Ability to work independently
- Experience in HVAC, plumbing or construction trade is a plus
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