Job Description Insight Global is looking for an Interim Chief Technology Officer (CTO) to serve as a transformational executive leader during a critical period of transition within a $5B+ healthcare system spanning 14 hospitals. This is not a caretaker role. Reporting to the Acting CIO, the Interim CTO will lead modernization and organizational change across a large, complex, Epic‑driven, multi‑hospital environment, while maintaining operational stability. This role requires a hands‑on, decisive leader who is comfortable reshaping teams, challenging legacy approaches, and executing at scale in one of the region's largest health systems. The Interim CTO will have executive oversight of four major functional areas within the system's Technology Services Group, operating across a large, multi‑site, highly complex hospital environment supporting 14 hospitals and a broad clinical and administrative user base: infrastructure, network and telecommunications, end-user computing and service delivery/engineering. Scope of Responsibility Infrastructure Own core infrastructure platforms including servers, storage, databases, backups, and backend systems Provide leadership across cloud architecture and hybrid environments, ensuring scalability, security, and reliability Support a highly complex, mission‑critical healthcare infrastructure with stringent uptime and performance expectations Network & Telecommunications (Primary Area for Transformation) Lead all wired and wireless networking, telecom systems, and supporting applications Assess current leadership, structure, and performance across the network and telecom organization Drive modernization of network architecture, operating models, and accountability frameworks Elevate outcomes from "good enough" performance to a best‑in‑class, resilient enterprise network End‑User Computing Oversee all desktops, laptops, mobile devices, and clinical workstations Improve clinician and employee technology experience across login workflows, device performance, and workflow efficiency Balance security, usability, and cost in a highly regulated healthcare environment Partner closely with clinical, operational, and security stakeholders to improve satisfaction and adoption Service Delivery & Engineering Lead technology service delivery and engineering functions across the enterprise Oversee the Microsoft ecosystem (M365, backend platforms), Citrix / VDI, and virtualization technologies Provide executive oversight to a small in‑house AI development team and supporting engineering resources Ensure consistent service quality, execution discipline, and alignment with enterprise priorities Key Priorities 1. Network & Telecom Reset Reassess organizational design, leadership capabilities, and performance metrics Address gaps in accountability, talent, and execution Modernize architecture and operating models to support scale, reliability, and growth 2. Cloud Strategy Execution Take ownership of a newly defined cloud roadmap developed with a preferred third‑party partner Translate strategy into actionable execution plans Drive adoption, governance, and optimization while aligning with security and compliance requirements 3. End‑User & Desktop Experience Transformation Modernize how clinicians and staff interact with technology on a daily basis Improve login experience, system performance, and workflow efficiency Re‑evaluate legacy approaches to endpoint management, virtualization, and access models Experience with Imprivata, VDI, and Windows‑based environments is highly valued 4. Operational Stability Maintain uptime, reliability, and performance across all technology domains Ensure patient care and clinical operations remain fully supported while transformation initiatives are underway We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. 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Skills and Requirements Senior technology leadership experience within healthcare provider / hospital systems Epic experience required (direct or within Epic‑driven environments) Proven success leading large, complex, multi‑hospital organizations Demonstrated ability to drive transformation across infrastructure, networking, cloud, and end‑user computing Strong experience with organizational design, leadership assessment, and change management Experience with Imprivata or similar clinical authentication technologies Background in multi‑billion‑dollar healthcare systems Cloud modernization experience in regulated environments Strong executive presence with the ability to navigate complex organizational dynamics