Job Description
**Overview**
**Lead Systems Engineer**
**Desktop Engineering, End User Computing, Citrix**
**(ON-SITE)**
**_***Employer_** **_will not sponsor work visas_** **_for this position now or in the future and is not interested in corp.-to-corp. business arrangements at this time.***_**
Select Medical is one of the largest operators of critical illness recovery hospitals, rehabilitation hospitals, outpatient rehabilitation centers, and occupational health centers in the United States, with more than 50,000 colleagues caring for nearly 100,000 patients every day across our care continuum. Select Medical and its parent company, Select Medical Holdings Corporation (NYSE: SEM), are based in Mechanicsburg, Pennsylvania, and honored to be recognized as one of America's Best-In-State (Pennsylvania) Employers 2020 by Forbes.
The Lead Systems Engineer is primarily responsible for designing, building, testing and implementing a End User Computing environment that stretches multiple datacenters. All in accordance with the best practices/validated designs and technology direction of Select Medical. The Lead Systems Engineer should solicit input from others to understand the broader business context of situations before finalizing technical recommendations. They are also primarily responsible for mentoring junior Systems and Infrastructure staff members and consultants. The Lead Systems Engineer reports to the Manager of IT Systems.
**Responsibilities**
**Provides Technology Support and Service**
+ Leads\Develops strategies and processes to ensure that stakeholders' needs are identified and met, commitments are delivered upon and that stakeholders receive superior quality service
+ Leads\Develops creative solutions to effectively handle difficult incidents, and various techniques to diffuse situations and keep stakeholder's calm
+ Exhibits extensive knowledge of IT systems, applications, cloud computing and/or networks, and utilizes this knowledge to develop training for other technical supporters
**Develops and Maintains Systems, Applications and Infrastructure**
+ Follows IT security best practices, policies and procedures in support of IT security programs
+ Analyzes user requirements, develops and implements functional specifications and configurations for complex systems, and ensures requirements are met
+ Champions best practices within functional area to enhance IT solutions and improve processes and results
+ Champions recommendations and improvements to system and process performance and functionality
+ Monitors and manages overall system and recommends solutions to hardware or software problems and issues
**Infrastructure Support**
+ Maintains IT systems and performs regular proactive maintenance and system updates
**Qualifications**
+ BA/BS degree or equivalent education and experience.
+ Strong teamwork, interpersonal and communication skills a must. Ability to read, write, and speak in a professional manner.
+ Possesses strong continuous improvement, analytical, and problem solving skills.
+ Must possess an appropriate sense of urgency, responsibility, promptness, and professionalism.
+ Able to work extended hours or weekends as needed, and respond to urgent needs during off-hours periods. Open to occasional travel.
+ Ability to effectively multi-task and adapt to changing business priorities.
+ Superior customer service skills.
+ 6-10 year's Experience with AWS, Azure, M365, PowerShell, and configuration as code
+ 6-10 year's performing hardware/OS/software installation and configuration.
+ 6-10 year's performing server administration in a large (500+) server environment.
+ 6-10 year's experience managing a enterprise **Citrix** environment (Citrix Cloud, PVS, Storefront)
**Additional Data**
Select Medical and its parent company, Select Medical Holdings Corporation (NYSE: SEM), are based in Mechanicsburg, Pennsylvania, and honored to be recognized as one of America's Best-In-State (Pennsylvania) Employers 2020 by Forbes.
For more information, visit selectmedical.com or https://youtube.com/SelectMedicalTV . Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
+ An extensive and thorough paid orientation program.
+ Paid Time Off (PTO) and Extended Illness Days (EID).
+ Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.
+ A 401(k) retirement plan with a company match.
**_"Equal Opportunity Employer/including Disabled/Veterans."_**
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**Job ID** _334173_
**Experience (Years)** _6_
**Category** _Information Systems_
**Street Address** _4714 Gettysburg Rd_