Description We are looking for a dedicated and detail-oriented Sr. Operations Analyst to join our team in Andover, Massachusetts. In this long-term contract position, you will play a vital role in supporting sales and operational functions, ensuring seamless processes and optimized business performance. This role requires a proactive approach to managing quotes, partner engagement workflows, and operational tracking. Responsibilities: - Prepare and oversee quotes, ensuring accuracy and timely approvals to support sales deals. - Coordinate partner-related processes, including work authorizations and purchase orders, to streamline operations. - Maintain and enhance operational trackers and spreadsheets for monitoring business metrics and performance. - Collaborate effectively with cross-functional teams such as sales, procurement, and finance to align objectives. - Provide administrative and operational support, addressing challenges and ensuring smooth workflows. - Optimize processes for partner engagement and procurement workflows to improve efficiency. - Utilize internal systems like Oracle, Apptus, and Clarity to manage data and operational tasks. - Contribute to capacity management and operational scorecard metrics to assess and improve team performance. - Implement Configure Price Quote (CPQ) tools to support quoting and deal management. - Assist in the development and management of SharePoint-based tools for operational tracking. Requirements - Minimum of 2-4 years of experience in sales operations, deal desk, or business support roles. - Proficiency in tools like Excel, Google Sheets, and internal systems such as Oracle, Apptus, and Clarity. - Demonstrated ability to manage multiple priorities with strong organizational skills. - Detail-oriented approach with a proactive mindset for solving operational challenges. - Familiarity with partner engagement processes and purchase order workflows. - Experience supporting global sales teams is preferred. - Understanding of procurement and work authorization workflows is a plus. - Knowledge of Configure Price Quote (CPQ) tools and SharePoint-based systems is highly desirable. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .