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Intern, Commercial Strategy (Summer 2026)
Delta Air Lines, Inc.
10d
Atlanta, GA, US
437 miles away

Job Type
Full-time
Job Description
How you'll help us Keep Climbing (overview & key responsibilities) Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for decades led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. Today, nothing is more important than the health and safety of our customers and employees. Since the onset of the COVID-19 pandemic, Delta has moved quickly to transform the industry standard of clean while offering customers more space across the travel journey. Headquartered in Atlanta, Delta serves nearly 200 million people every year, taking customers across its industry-leading global network to more than 300 destinations in over 50 countries. Through innovative partnerships with Aeromexico, Air France-KLM, Virgin Atlantic, Korean Air, LATAM and WestJet, Delta has brought more choice and competition to customers worldwide. Delta seeks Undergraduate Interns for the Commercial Strategy Analyst (CSA) Program Internship. This paid Summer 2026 internship program is designed to accelerate the development of high-potential analysts by deepening their understanding of Delta's business, expanding their skills and providing opportunities to develop leadership capabilities. Successful interns may be offered a full-time job upon completion of their internship based on their performance. Employment opportunities for the Commercial Strategy Intern include: **Revenue Management** Support analysis of competitors' pricing actions, initiate actions and other promotions to maintain market share. Develop processes to streamline pricing execution. Support short-term initiatives to maximize revenue based on analyses of passenger demand. Network Planning Develop route structures, analyze new city and route opportunities and determine capacity response to competitive actions. Maximize profitability by aligning capacity with demand through the strategic deployment of aircraft. **Customer Engagement, Loyalty and Marketing** Develop promotion and channel strategies to drive incremental passenger revenue, build customer loyalty and increase our brand. Design improvements to Delta's customer communications, loyalty program, and develop better customer segmentation. **E-Commerce/Distribution** Maintain competitiveness of delta.com and self-service functionality, develop online marketing strategies and identify revenue streams through non-air partnerships for delta.com. Manage global distribution systems and third-party online agency relationships by leveraging new technologies to lower distribution costs. **Sales Analysis** Analyze the financial contribution of incentive programs with corporations/distributors and develop new sales strategies to generate incremental sales. Reservations Sales Analysis Analyze performance efforts to determine strategies that improve customer service, employee engagement, maximize cost efficiencies and ultimately drive increased customer revenue and loyalty. What you need to succeed (minimum qualifications) + You are a rising senior in an undergraduate program with a graduation date of Spring/Summer 2027. + **Candidates who have graduated and are employed full-time will not be considered.** + Must be enrolled as a full-time student pursuing an undergraduate degree in a 4-year academic institution. + At least a 3.0 GPA on a 4-point scale. + This position requires student to work full-time during the Summer 2026 semester. Student cannot actively take any courses (inclusive of online or in-person) and work as a Co-op/Intern at the same time, which may delay graduation by 1-2 semesters. + Must be able to work onsite in our Atlanta, GA office for the duration of the Co-op. + Working as a Co-op/Intern does not guarantee a full-time opportunity at Delta Air Lines upon graduation. This position is intended to provide educational and professional work experience to prepare the student for the workforce. + You have demonstrated the ability to interpret data, use it to form concrete business actions, and present findings. + You are a creative problem solver with a familiarity of economic concepts. + You can work in a time-sensitive environment and effectively prioritize tasks. + You thrive in team settings. You collaborate well, learn from others, and use your skills to help them. + You are a proactive, clear communicator. + Consistently prioritizes safety and security of self, others, and personal data. + Embraces diverse people, thinking, and styles. + Possesses a high school diploma, GED, or high school equivalency. + Is at least 18 years of age and has authorization to work in the United States. What will give you a competitive edge (preferred qualifications) + Ideal candidates have demonstrated to be a collaborator and creative problem-solvers. + Diversity, Equity and Inclusion are core to Delta's culture, and we believe should be reflected in our people, the companies with which we do business, the way we treat customers and the manner in which we serve the world. We are an equal opportunity employer. Benefits and Perks to Help You Keep Climbing With over 100,000 Delta employees across the globe, our culture is rooted in a shared commitment to living our values - Honesty, Integrity, Respect, Perseverance and Servant Leadership - every day, in everything we do. When you join Delta, you truly begin the journey of your lifetime! + Domestic and International (standby) flight privileges for employees and eligible family members + Access to over 500 discounts and specialty savings through Deltaperks such as car and hotel rentals, pet health services, Apple product discounts, exclusive tickets to sports games and more + Competitive pay for students based on their working hours + Eligible for pay on Holidays that are observed in your dedicated work area + Once in a lifetime experience through Career development programs to achieve your long-term career goals + Programs to engage with community service and sustainability + Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health + On-site campus amenities include Starbucks, Gym, Emory Clinic, Walmart pharmacy and store, healthy dining options through Sodexo, edible garden and mental health coach + Backup dependent care services offered for 25 days highly subsidized by Delta + Housing Stipend available for students who reside more than 50 miles from work location Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here