Patient Services Registration - 3rd Shift
Robert Half
23d
Minneapolis, MN, US
Job Type
Full-time
Job Description
Description
We are looking for a dedicated Patient Services Registration Specialist to join our team in Minneapolis, Minnesota. This is a contract position offering the opportunity to play a vital role in supporting patients during their healthcare journey. The position involves working 3rd shift from 11:30 PM - 8:00 AM, including every other weekend and some holidays, in a fast-paced environment within the Emergency and Acute Psych Services department.
Responsibilities:
- Register patients promptly and accurately using the Epic operating system for Emergency and Acute Psych Services.
- Verify patient insurance information and ensure all necessary details, such as auto or workers' compensation claims, are documented.
- Collect patient co-pays, obtain signatures, and update demographic information as needed.
- Handle the collection and scanning of required documents, ensuring all records are properly maintained.
- Provide exceptional customer service to patients and families, ensuring a welcoming and attentive experience.
- Uphold ethical standards in all registration activities, adhering to department policies and procedures.
- Collaborate with other team members to ensure smooth operations during shifts.
- Assist with clerical tasks, including photocopying, scanning, and filing, to support overall department efficiency.
- Manage patient arrivals and ensure all required steps in the registration process are completed efficiently.
- Maintain flexibility to work night shifts, weekends, and holidays as required by the department schedule.
Requirements
- Previous experience in patient registration or a similar role is required.
- Proficiency in using the Epic operating system or similar healthcare software.
- Strong attention to detail and accuracy in handling patient information and insurance verification.
- Excellent customer service skills, with the ability to communicate effectively and professionally.
- Familiarity with clerical duties, including document collection, scanning, and filing.
- Ability to work night shifts, weekends, and holidays as part of a rotating schedule.
- Knowledge of medical insurance processes, including co-pays and claims, is highly desirable.
- Commitment to maintaining high ethical standards and confidentiality in all tasks.
If you are interested, please apply to this posting!
TalentMatch®
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