Program Manager, Connections Community Counseling Program - BBS Licensed

At North County Lifeline, or Lifeline as we are now called, we're more than a nonprofit human services organization; we're a beacon of hope in San Diego County. Through innovative problem-solving and skill-building, we empower youth, individuals, and families to forge paths of self-reliance. Our commitment to community-based services is matched only by the competitive benefits we offer, including comprehensive health and life insurance, generous paid leave, a flexible spending account, a 403(b) retirement plan, and more. Discover what makes us an Equal Opportunity Employer and a leader in social services at www.lifelinecs.org.

About the Position:

We're on the lookout for a Program Manager who embodies our mission with a client-centered, community-focused approach. You'll be at the heart of our Connections Community Counseling program, leading a dedicated team in providing essential mental health services to the youth and their families facing homelessness. This role is not just a job; it's an opportunity to make a significant impact in the lives of many, promoting growth and healing within our community.

Why You Should Apply:

• Engaging Work Culture: Join a nonprofit known for its supportive team environment, where growth and development are at the forefront of our work culture.
• Meaningful Impact: Lead a program that offers therapy, case management, and psychiatry to vulnerable youth and families, making a tangible difference in their lives.
• Flexibility and Growth: Enjoy the flexibility of a hybrid work schedule with the possibility of telecommuting, while managing a multi-disciplinary team in a stable and respected organization.

What We Need From You:

• Education and Licensing (required):
  • Program Manager III: A MA degree in social work, counseling, or psychology with a current BBS license (LMFT, LCSW, LPCC).
  • Two years post-licensure experience preferred.
• Skills and Experience (required): A strong background in direct services and management. Experience with homeless and displaced youth is a plus, along with excellent management, problem-solving, and interpersonal skills.

Your Role Will Involve:

• Providing clinical and administrative supervision, ensuring the highest quality of care.
• Conducting outreach to increase program awareness and engagement.
• Overseeing the recruitment, training, and development of program staff.
• Fostering a supportive, strength-based team culture.
• Ensuring program compliance with legal and ethical standards.

Benefits for a Balanced Life:

• Competitive pay (MA + Licensed $38.00 - $40.00), with consideration for experience and bilingual skills.
• Comprehensive health coverage, wellness programs, and a matched 403(b) plan.
• Paid vacation, sick time, and holidays, along with a range of optional benefits.

Physical Demands & Work Environment:

This role involves a dynamic range of activities, requiring physical agility and mental resilience. Employees must be capable of:

• Mobility: Frequent standing, walking, sitting, and the ability to navigate stairs.
• Dexterity: Regular use of hands for manipulation of objects, tools, and controls.
• Physical Actions: Ability to stoop, kneel, crouch, crawl, and maintain balance.
• Sensory Tasks: Engaging in conversations, listening, and requiring precise vision abilities such as close, distance, color, and peripheral vision, along with depth perception and focus adjustment.
• Lifting: Occasionally required to lift and/or move items up to 15 pounds.
• Stressful Conditions: Preparedness to work in highly stressful situations, addressing significant mental and emotional demands.
• Travel and Exposure: Necessity to travel to client homes, potentially encountering varied weather conditions.
• Equipment Operation: Frequent use of office equipment, demanding repetitive hand movements and fine coordination, including computer use.

Work Schedule:

• This is a full-time, hybrid, exempt position offering flexible hours to accommodate the needs of our community.
• The role may require availability during evenings and weekends, allowing us to provide responsive and effective support to those we serve. Our approach prioritizes both the well-being of our employees and the needs of our clients, ensuring a meaningful and impactful work environment.

Make a Difference Every Day:

This is more than a job; it's a calling. At North County Lifeline, you'll be part of a team that cares deeply about the community and each other. We are committed to being Connected, Authentic, Resourceful, Responsive, and Engaged in our mission. If you're ready to make a positive impact and grow with us, apply today and be part of something truly special.

Equal Employment Opportunity Statement

North County Lifeline DBA Lifeline Community Services ("Lifeline") is steadfast in its commitment to ensuring an inclusive workplace where diversity is celebrated and discrimination is not tolerated. We adhere to all federal, state, and local laws concerning employment discrimination and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

In California, we extend these protections to include ancestry, medical condition, genetic characteristics, mental or physical disability (including HIV and AIDS), familial status, citizenship, primary language, immigration status, and age (40 and above) among others, recognizing and valuing the diverse backgrounds and perspectives that all individuals bring to our team.

Lifeline is committed to complying with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA) by providing reasonable accommodations to qualified individuals with disabilities and by ensuring that our employment practices do not discriminate against any individual.

We believe that diversity fuels innovation and creativity, and we are dedicated to building a team that reflects a variety of backgrounds, perspectives, and skills. Lifeline's success is built on a foundation of respect, integrity, and the collective contributions of all our employees.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Lifeline expressly prohibits any form of workplace harassment based on any of the protected characteristics mentioned above.

Lifeline's leadership is committed to fostering a culture of diversity and inclusion and ensuring that our employment environment is free from discrimination and harassment. All employees are encouraged to report any instances of discrimination, harassment, or retaliation in violation of this policy to a supervisor, HR representative, or through our reporting hotline.

By embracing diversity and promoting equality, Lifeline not only complies with all relevant legislation but also creates a richer, more vibrant work environment for all our employees.

As part of our commitment to ensuring the safety and well-being of our clients and maintaining the integrity of our workplace, North County Lifeline conducts comprehensive background and drug screening processes for all prospective employees. This includes, but is not limited to:

• Driving Record Check: Verification through the Department of Motor Vehicles (DMV) to ensure a good standing driving record.
• Employment Verification: Confirmation of your employment history to verify your experiences and qualifications.
• Reference Checks: Contacting provided references to gain insights into your work ethic, professionalism, and suitability for the role.
• Tuberculosis (TB) Screening: A TB test to ensure the health and safety of our clients and staff, in line with public health recommendations.
• Drug Screening: A 10-panel non-DOT drug test to screen for the presence of common illicit substances, ensuring a drug-free workplace.
• Criminal Background Checks: Comprehensive checks through the Department of Justice (DOJ), FBI, and Child Abuse Index to identify any history that may impact your suitability for employment, particularly in roles involving vulnerable populations.

These screenings are a vital part of our hiring process and must be successfully completed for employment eligibility. North County Lifeline is dedicated to fair and responsible hiring practices and ensures that all screenings are conducted in accordance with applicable laws and regulations, respecting the privacy and rights of all candidates. We appreciate your understanding and cooperation in this process, aimed at creating a safe and productive work environment for everyone.