Job Description
Description We are looking for an Office Services Associate to support day-to-day administrative operations for a client site in Boston, Massachusetts. This Contract position is ideal for someone who enjoys delivering dependable back-office support across document production, mail handling, and related office services while maintaining a high standard of customer care. The role requires someone who can stay organized in a fast-moving setting, protect sensitive information, and contribute positively to a team-focused environment.
Responsibilities:
- Manage incoming office service requests by recording work accurately and confirming all required details are complete before processing.
- Provide daily support for document reproduction, mail distribution, scanning, and intake tasks across both physical and digital workflows.
- Sequence assignments effectively to keep production moving efficiently and to ensure completed work is delivered within established service timelines.
- Communicate promptly with clients and internal leadership regarding priorities, turnaround expectations, and any issues that could affect deadlines.
- Perform basic troubleshooting on office equipment and escalate more complex problems when additional support is needed.
- Review completed work for accuracy and quality, including checking personal output and assisting with quality control for team deliverables.
- Replenish copiers and related machines with paper, toner, and other materials needed to maintain uninterrupted operations.
- Handle files, correspondence, and other business materials with discretion while following company and client policies.
- Support general office service functions as needed, which may include reception, hospitality, audio/visual assistance, and other site-based operational tasks.
- Move and lift boxes, paper, and supplies up to 50 pounds regularly as part of daily service responsibilities. Requirements - High school diploma or equivalent is required.
- At least 1 year of experience in office services or a similar administrative support role, preferably within a legal, banking, or large corporate setting.
- Working knowledge of copy, mail, scanning, and other back-office support processes.
- Strong customer service and communication skills with the ability to build effective relationships with clients and coworkers.
- Excellent attention to detail, time management, and organizational ability in a deadline-driven environment.
- Ability to work independently, make sound routine decisions, and recognize when to escalate issues appropriately.
- Comfortable handling confidential documents and sensitive information with professionalism and care.
- Ability to work collaboratively with diverse teams in a fast-paced workplace and maintain a positive, self-directed approach.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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