Description We are looking for a skilled IT Support Manager to oversee and enhance the technology infrastructure of our healthcare organization in Shreveport, Louisiana. This role requires a proactive leader who can manage IT operations, support system configurations, and ensure optimal performance of hardware and network components. Responsibilities: - Lead and manage IT operations, ensuring the reliability and efficiency of all technological systems. - Oversee the administration and maintenance of Active Directory, ensuring secure and seamless access for users. - Implement and maintain backup technologies to safeguard critical data and ensure business continuity. - Manage and troubleshoot Cisco networking technologies to optimize connectivity and performance. - Supervise the configuration and deployment of computer hardware, ensuring compatibility with organizational needs. - Develop and enforce configuration management processes to maintain system integrity. - Monitor and maintain the Wide Area Network (WAN) for consistent and secure communication across locations. - Provide technical guidance and support to staff, addressing IT-related issues promptly. - Collaborate with stakeholders to identify and implement technology improvements that align with business goals. Requirements - Proven experience managing IT operations and systems in a detail-oriented environment. - Strong knowledge of Active Directory administration and security protocols. - Expertise in backup technologies and data recovery processes. - Proficiency in configuring and managing Cisco networking solutions. - Solid understanding of computer hardware and system configurations. - Hands-on experience with configuration management tools and practices. - Familiarity with Wide Area Network (WAN) setup and maintenance. - Excellent problem-solving and communication skills to effectively support users and stakeholders. Technology Doesn't Change the World, People Do.® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .