Job Description
**Facilities Maintenance Coordinator**
Your strong **organization** , **communication** , and **customer service** skills make you a great fit for our **Facilities Maintenance Coordinator** position. Join our dynamic team today and _find a rewarding career with a company that values you and all you bring to the table_ .
**About Your Role:**
As a **Facilities Maintenance Coordinator** at **Dollar Tree's corporate office** , you'll support the efficient operation, maintenance, and repair of retail locations across assigned regions. In this role, you'll serve as a central point of contact for store facility needs, coordinate vendors and service providers, and help ensure safe, fully functional store environments with minimal operational disruption.
Your day-to-day job duties include, but are not limited to, the following:
**Maintenance Coordination & Store Support**
+ Coordinate and oversee maintenance and repair requests for stores within assigned states, ensuring timely resolution
+ Respond to and manage facility emergencies such as fire, flooding, power outages, severe weather, and plumbing or safety incidents
+ Serve as a primary point of contact for store teams, providing guidance and support on facility-related concerns
+ Support department leadership with daily operational updates, reporting, and administrative needs
+ Triage and resolve routine facility inquiries via phone and email with a strong customer service focus
**Work Order Management & CMMS Administration**
+ Create, assign, prioritize, and track work orders for internal technicians and external vendors using CMMS platforms
+ Evaluate service requests based on urgency, safety, and operational impact
+ Maintain accurate service records, call logs, and maintenance histories in internal systems
+ Monitor open work orders, provide status updates, and ensure timely follow-up through completion
+ Maintain accurate facility data and asset records for all assigned locations
**Vendor Coordination, Cost Control & Administrative Support**
+ Develop and maintain strong vendor relationships to ensure high-quality service and cost efficiency
+ Evaluate repair solutions and manage maintenance expenses within approved spending authority (up to $3,000)
+ Review, verify, and process facility-related invoices to ensure timely and accurate payment
+ Coordinate and issue formal communications to landlords, including certified letters and official notices as needed
+ Support compliance with company policies, safety standards, and lease obligations
**Your Required Skills and Experience:**
+ Strong interpersonal and collaboration skills with the ability to work effectively across teams
+ Excellent customer service, problem-solving, and conflict resolution abilities
+ Strong written and verbal communication skills with attention to detail
+ Typing proficiency of at least 34 WPM
+ Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and email communication
+ Ability to manage multiple priorities in a fast-paced environment
+ Flexibility to work evenings, weekends, or on-call shifts as needed
**Preferred Requirements:**
+ Associate's or Bachelor's degree, or equivalent professional experience
+ Experience in facilities maintenance, property management, retail operations, or call center environments
+ Familiarity with Computerized Maintenance Management Systems (CMMS)
**Your Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans with matching contribution
+ Employee Stock Purchase Program
+ Educational Assistance
+ Access to PerkSpot, an employee discount platform for goods and services
+ And much more!
**Who We Are:**
At Dollar Tree, we make a difference in the lives of our customers every day by exceeding expectations and delivering value-it's what our business is built on. Our associates embrace change, support their teams, and serve their communities as we continue to grow and transform.
Join our team today and discover **The Value of You** .
Full time
500 Volvo Parkway,Chesapeake,Virginia 23320
Facilities
Dollar Tree