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Jewelry Product Development & Repair Specialist - Downtown Boston
M. Flynn Jewelry
7d
Boston, MA, US
642 miles away

Job Type
Full-time
Job Description

About M. Flynn Jewelry
For over 15 years, M. Flynn has been at the forefront of Boston's jewelry scene-designing custom pieces, offering expert repairs, and curating collections from top designers. We serve the modern jewelry client who values craftsmanship, individuality, and exceptional service.

Position Summary
We're looking for a highly skilled bench jeweler with strong knowledge of jewelry construction, repair, and production workflows. This role combines hands-on bench work-including basic jewelry repairs and fused bracelet services-with project coordination for our custom, repair, and product development programs. Success in this role requires equal parts technical expertise and organizational ability: you'll repair and fabricate jewelry at the bench, while also managing timelines, vendors, and communication across our sales and production teams.
Because we are a small, close-knit team, collaboration is essential-you will work daily with sales, our production assistant, and other bench jewelers to keep projects moving smoothly from concept to delivery.
The position is full-time and located in downtown Boston.

Key Responsibilities
• Perform basic in-house bench jewelry repairs and fabrication, maintaining the highest quality standards.
• Maintain and execute the Fused Bracelet and engraving programs, including operating the laser and engraving machines.
• Organize and oversee all custom and special-order projects, ensuring clear communication between sales, production, and vendors.
• Set and manage daily/weekly workflow priorities for in-house benchwork and vendor jewelers, while keeping the sales team clearly informed on timelines and progress.
• Manage vendor repairs and in-house work to meet deadlines, quality standards, and client expectations.
• Coordinate new product development, sourcing materials, and tracking profitability.
• Track and approve product quality, implement price changes, and monitor inventory levels.
• Oversee shipping, receiving, and secure handling of all projects.
• Keep bench and production areas organized, clean, and productive.
• Contribute to a collaborative, team-focused environment by communicating openly, supporting colleagues, and maintaining a positive attitude.
Foster a respectful, team-focused environment where communication flows easily and effectively.

Preferred Qualifications/Characteristics

•2-3+ years of bench jewelry experience, including repairs, stone setting, and fabrication is required.
•Strong understanding of jewelry construction and materials.
•Experience with custom design or product development.
•Experience with Smartsheets or similar project management tools.

Schedule: Full-Time, Tuesday-Saturday (some special events- occasional nights or weekends may be required)

You Are...

• A trained bench jeweler with strong technical skills in repair, fabrication, and jewelry construction.
• Exceptionally organized, with a demonstrated ability to manage multiple projects and priorities without losing track of details.
• A natural collaborator who works well across departments and values input from others.
• Experienced in jewelry production workflows, with strong follow-through on deadlines and budgets.
• Comfortable balancing hands-on technical work with administrative coordination.
• A clear communicator who keeps both team members and clients informed of timelines. Comfortable balancing hands-on technical work with administrative coordination.

We offer a comprehensive total compensation package including competitive salary and performance incentives, health insurance benefits including medical, dental and vision insurance, Healthcare Savings Account (HSA), supplemental retirement plan with company match, paid vacation and other time off benefits, professional development opportunities, and jewelry credits and discounts - in addition to the opportunity to work with a small, creative, high energy team located in the south end of Boston.



Job Posted by ApplicantPro