Design and/or merchandise floral items and arrangements for display/sale or in response to customer requests. Provide customer services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES * Design and create floral arrangements and/or other items to fill customer orders. * Greet customers, offer assistance, take and fill orders. * Package orders cheerfully, effectively, safely and efficiently. * Keep the department area clean and free from clutter. * Keep merchandise and supplies in their proper areas. * Provide good customer and associate relations. * Maintain customer records and files properly. * Assist customers in location and selecting items. * Handle telephone calls and Florist Transworld Delivery orders promptly and courteously. * Assist in decorating and merchandising the department. * Provide good customer and employee relations. * Able to effectively communicate with customers and associates. * Make a neat, clean impression on customers. * Be prompt, tactful, calm, courteous, and professional in all interactions. * Adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination. * Must be able to perform the essential functions of this position with or without reasonable accommodation. QUALIFICATIONS Minimum * Willing to work weekends and holidays. * Effective written and verbal communication skills. * Confidentiality regarding associate records is expected. * Florist Transworld Delivery certification requires three years fulltime retail design experience or six years parttime retail design experience. Floral Design School equals six months fulltime retail design experience. * Demonstrated aptitude for filling customer needs, and designing floral arrangements. * Ability to make intelligent decisions quickly. * Able to calmly, courteously and tactfully handle stressful situations and make a positive impression on associates and customers. Desired * Past work record reflects dependability and integrity. $17.13 - $26.15 per hour