Adecco is assisting a local client recruiting for Operations Specialist opportunities in Miami, FL. This is an excellent opportunity to join a winning culture and get your foot in the door with a global financial services organization supporting high‑revenue LATAM clients, known for stability, growth, and strong career development. If Operations Specialist sounds like something you would be interested in, and you meet the qualifications listed below, apply now! **Responsibilities for an Operations Specialist include but are not limited to:** + Serve as the first point of contact for high‑revenue LATAM (Brazil) client inquiries via phone and email + Read, analyze, and determine appropriate resolution for client requests related to treasury, cash management, card, and depository products + Collaborate with internal business partners to resolve client issues, inquiries, and technical support needs + Ensure accurate handling, documentation, and quality assurance while managing multiple systems simultaneously **Candidates for Operations Specialist must meet the following requirements to be considered:** + Fluent in English and Spanish (verbal and written) + Strong attention to detail and ability to analyze and resolve client requests + Proficiency with Microsoft Office (Excel, Outlook, Word, PowerPoint) + Ability to effectively multitask, problem solve, and manage time in a fast‑paced environment **Preferred Qualifications:** + 1-2 years of Banking or Financial Services experience + 1+ year of customer-facing experience + Strong skills in oral & written communication, active listening, critical thinking, and relationship building + Experience with quality assurance, collaboration, and problem solving **What's in this Operations Specialist position for you?** + **Pay:** $22.12 per hour + **Assignment Length:** 12‑month assignment + **Shift:** Monday - Friday + Training: 9:00 AM - 6:00 PM EST (first 120 days, 100% onsite) + Post‑training: 7:00 AM - 4:00 PM EST (Hybrid - 3 days onsite, 2 remote) + Brazil business hours and holidays (includes working during U.S. holidays) + Weekly paycheck + Dedicated Onboarding Specialist & Recruiter + Access to Adecco's Aspire Academy (https://www.adecco.com/en-us/employers/about-us/programs-partnerships/aspire-academy) with thousands of free upskilling courses This Operations Specialist position is being recruited for by one of our Centralized Delivery Teams and not your local Branch. For instant consideration for this Operations Specialist position and other opportunities with Adecco in Miami, FL, apply today! **Pay Details:** $22.12 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.