Who We Are...

Our members come from all different walks of life and so do we. We hire great people from a wide variety of backgrounds, experience and education to make our company stronger.

Illinois Educators Credit Union stands strong in our core beliefs of making members' money, saving members' money, and saving members' time. See why a Credit Union is better than a bank at IECU.

Your Role...

The Bank Advisor position assists new and current members with financial needs, including new accounts, processing transactions, and sharing information on Credit Union products and services through in person, phone or digital platform contacts.

As a Bank Advisor your day may look like this:

• Assist new and existing members with appropriate resources to meet their financial needs. Open various accounts for members, process transactions and completing initial intake for fraud related issues.
• Provide information and assistance in resolving account related issues, updating information as needed.
• Identify opportunities to share new financial products, promotions and services available to members via out bound contacts and digital platform support.
• Update and maintain accurate member information as needed on computer system. Assist in preparing reports related to products and support services.
• Maintain in-depth working knowledge of Credit Union products and services available to members.
• Complete a variety of training to maintain compliance in industry regulations and reporting. Support members on current trends related to fraud awareness and compliance requirements.
• Support Teller operations and possess working knowledge of Teller policies and procedures, including opening and closing and branch balance procedures.
• Refer any fraudulent related activity for appropriate follow up.
• Support other department functions as needed.

The Requirements...

Our desired candidate will have 1-2 years of financial industry or related experience, possess interpersonal skills involving discussions needing confidentiality and the ability to resolve member issues. Familiar with industry related terms and processes a plus. Experience with Microsoft Office programs and computer functions.

Associates degree and achievement of formal certifications recognized in the industry as equivalent preferred. Bachelor's degree in business related field a plus.

This is an in-office position, Monday-Friday 8:00am-5:00pm, rotating weekend Saturday scheduled hours 9:00am-1:00pm.

The Benefits...

• 401k Retirement Program/Employer Matching up to 4%
• Paid Holidays - follow the Federal holiday schedule
• Paid Time Off accrued monthly
• Health/Dental/Vision insurance eligible 1st of month after 60 days
• Life & Disability insurance eligible 1st of month after 60 days
• Tuition Reimbursement for work related coursework
• Infant to Work Program
• Wellness Program

The Team...

If you share a passion for making an impact in a customer-focused environment, submit your resume/application for this role.

We provide equal employment opportunities to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other categories protected by law.