Position: Residential

Compensation: Up to $85,000

Status: Full-Time

Category: Exempt

Shift: Monday - Friday, some evenings and weekends

Reports to: Chief Operation Officer (COO)

Location: Ewing, NJ

What We Offer:

• Top 401k plans in the industry. Employer contribution of 5% and 6% match, for a total of 11%

• Comprehensive Medical and Dental Benefits
• Extended Dental Reimbursement up to $500
• Vision Reimbursement up to $300
• Life Insurance Coverage
• 13 Paid Holidays
• Paid Time Off: Personal, Vacation & Sick
• Paid Bereavement Days
• Jury Duty with full pay
• Military Leave Compensation
• Employee Assistance Plan (EAP)
• Referral Bonus Program
• Pet Insurance
• HUSK Marketplace: Exclusive savings on Gym & Fitness Centers, Deals on Equipment, and Husk Nutrition

Who We Are

The Arc Mercer is a trusted leader in providing comprehensive support and services for individuals with intellectual and developmental disabilities (IDD) across Mercer County. For over 70 years, we have been dedicated to creating a more inclusive community by empowering individuals to live fulfilling and independent lives.

Job Summary:

The Residential QA & Program Integrity Deputy provides leadership in compliance and operational oversight for residential services. This role ensures regulatory standards are met while using data to monitor and improve key areas including, but not limited to: overtime, scheduling, activities, medical appointments, medication administration, and staff evaluations. The Deputy plays a hands-on role in quality assurance and drives improvements to enhance service delivery and program outcomes.

Key Responsibilities

• Lead program integrity efforts across residential services, ensuring adherence to internal policies and DDD/Medicaid regulations
• Conduct quality assurance reviews and implement improvement strategies based on findings
• Analyze program data to monitor trends in staffing, overtime, service utilization, and resident outcomes
• Oversee operational systems for staff scheduling, activity coordination, medical appointments, and medication management
• Ensure compliance and accuracy in documentation, incident reporting, and billing
• Support residential leadership in performance evaluations and accountability systems
• Deliver training and support to staff to uphold quality and compliance standards
• Collaborate with clinical, nursing, and administrative teams for integrated service delivery

Minimum Qualifications

• Bachelor's degree preferred (human services, public health, administration, or related field)
• Minimum 5 years of experience in residential, clinical, or program oversight (I/DD preferred)
• Working knowledge of DDD regulations and Medicaid service documentation
• Strong skills in data analysis, audit practices, and quality assurance processes
• Proficiency in documentation systems and Microsoft Excel
• Excellent communication, leadership, and organizational abilities
• Intellectual Curiosity
• Valid driver's license with a clean driving record (no more than 3 suspensions/moving violations in past 3 years)

Why Join Us? At The Arc Mercer, you'll be part of a mission-driven organization where your work truly makes a difference. Join a supportive, professional environment that values growth, collaboration, and the power of inclusion. Here, you'll have the opportunity to empower individuals to achieve their fullest potential, while building your own skills and career through ongoing training and development.

If you're passionate about helping others thrive in the workplace and the community, we invite you to bring your talents to our team. Together, we'll create meaningful opportunities and make a lasting impact. Join us at The Arc Mercer-where every day is an opportunity to change lives.

Have Questions? Email us at recruiter@arcmercer.org or call 609-477-9806 for more information.

Equal Opportunity Employer The Arc Mercer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

All employment offers of employment are contingent upon a successful completion of a background check, drug screen, physical and PPD and an acceptable driving record.