Description We are looking for an experienced Billing Specialist III to join our team in Charlotte, North Carolina. In this role, you will be responsible for overseeing billing processes, ensuring accuracy, and providing support to internal teams and clients. This position requires a keen eye for detail, strong analytical skills, and the ability to lead and train team members effectively. Responsibilities: - Validate weekly data submissions to verify invoices are accurately processed through third-party platforms. - Review and approve or reject credit memos requested by Billing or Accounts Receivable representatives, providing clear feedback on rejection reasons. - Analyze and correct billing errors on rejected invoices, ensuring resubmission within five business days of notification. - Collaborate with the billing team, clients, and internal stakeholders to provide leadership and support. - Conduct thorough root cause analyses to identify process inefficiencies, system issues, or areas for improvement. - Assist in testing and implementing new processes or systems for billing-related tasks. - Provide backup coverage for Billing Administrators during absences or high-demand periods such as month-end. - Train and mentor new employees, offering guidance and ongoing support. - Support upper management with billing-related tasks and reporting. - Process agent invoice submissions and coach billing staff to address performance improvement areas. Requirements - Extensive experience in billing functions, including invoice validation, collections, and statement preparation. - Proficiency in working with computerized billing systems and platforms. - Advanced skills in Microsoft Excel for data analysis and reporting. - Strong problem-solving abilities to identify and resolve billing discrepancies. - Excellent communication and leadership skills to train and guide team members. - Ability to meet deadlines and handle high-pressure situations during peak billing periods. - Familiarity with root cause analysis and process improvement methodologies. - Proven ability to collaborate with internal and external stakeholders effectively. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .