Become a full-time CTAC Specialist with 21st Century Equipment LLC to provide superior customer service to our agricultural technology company's clients!
What do we offer our CTAC Specialists? We're glad you asked!
This customer service role with our agricultural technology company works full-time.
The clock is ticking - don't let this opportunity slip away. Apply now!
YOUR DAY-TO-DAY AS OUR CTAC SPECIALIST
As a CTAC Specialist with our agricultural technology company, you start your day in a high-energy call center, utilizing your technical expertise to resolve internal and external customer issues promptly and professionally. Complex issues are escalated to your supervisor or other resources as needed. You communicate vital information within the CTAC group and the company, ensuring smooth operations. While developing and presenting technical and product training for customers and employees, you enhance their understanding and satisfaction. You collaborate with your team and assist co-workers with customer issues, documenting each problem and solution in the Problem Resolution Database. This customer service role involves managing customer relationships to ensure high satisfaction levels. You leverage your experience and a range of tools to address performance and technical issues across various products. Additionally, you work with your manager to develop processes and procedures for successfully implementing the CTAC, contributing to the team's overall success.
Here's what we need from you:
21ST CENTURY EQUIPMENT LLC: WHY CHOOSE US?
Since 1996, 21st Century Equipment LLC has empowered farmers with cutting-edge agricultural equipment and innovative solutions. Our vision is to be the leading agricultural solutions provider, driven by our team's creativity and entrepreneurial spirit. We value integrity, accountability, and teamwork, believing in the long-term future of production agriculture. Employees enjoy comprehensive benefits, opportunities for growth, and a supportive work environment that embraces change and rewards achievement. With a sincere commitment to making farming easier and empowering success, employees can contribute to a meaningful mission while enjoying a positive and rewarding work environment.
Our streamlined 3-minute initial application process ensures that talented individuals like yourself can easily take the first step toward joining our team. Don't miss out on this opportunity with our agricultural technology company by applying now!
If a job offer is made for this position, it will be contingent upon passing a pre-employment drug test, background check, and determination of insurability for positions that require driving. If the drug test comes back positive or you are not insurable for a position that requires driving, the job offer will be rescinded.