**It's more than a career, it's a calling.** MO-REMOTE **Worker Type:** Regular **Job Highlights:** _It's more than a career, it's a calling._ At SSM Health, we believe exceptional training empowers our people to deliver compassionate, high‑quality care. We are seeking an **Epic Principal Trainer** with strong expertise in **Resolute Hospital Billing and Claims** , along with experience supporting **Dorothy and Home Health billing, claims, and intake workflows** . This role requires **MST experience** and a deep understanding of the revenue cycle to develop and deliver meaningful Epic education that supports accuracy, consistency, and confidence across our care continuum. The ideal candidate is a trusted subject matter expert, collaborative partner, and passionate educator who is committed to supporting our Mission through effective training and system adoption. **Job Summary:** Facilitates and delivers technical training; assessment, preparation, delivery and evaluation to meet the technical training needs of the organization. Maintains meaningful relationships with business operations, information technology, leadership, system users and vendors. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Configures, supports and maintains Epic Training applications to meet the needs of the organization. Serves as coordinator and collaborates with business operations, information technology, leadership, system users, and vendors. + Builds in and understands the Electronic Health Record (EHR) (Epic) in order to competently develop training curriculum, resources, and facilitate training delivery. + Knowledgeable of system standard workflows. Analyzes new workflows, application dependencies, and user competencies through collaboration with operational end-users, subject matter experts (SME), and application analysts. + Designs and maintains Epic training environment build, scenarios, and role-based training materials. + Analyzes training data, reviews training feedback, and assessment data to determine curriculum modifications that ensure training success. Devises modes of assessment to measure the effectiveness of the training. + Contributes to the planning, design, development, build, and maintenance of the training environments. Assists in the coordination of training environment testing. + Supports small teams or projects as needed with manageable risk, resource requirements, and complexity. Applies project management principles to support the creation of project tasks. + Serves as an IT liaison for Epic functionality training and support. Solves complex problems based on the analysis of multiple sources of information. + Contributes to planning, design, development, build and uses knowledge of best practices for technical training platforms and authoring tools (LMS, SharePoint, MS Teams, Articulate, Camtasia, Captivate, etc.). + Performs other duties as assigned. EDUCATION + Bachelor's degree, or equivalent years of experience and education EXPERIENCE + Three years' experience PHYSICAL REQUIREMENTS + Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. + Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. + Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. + Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. + Frequent keyboard use/data entry. + Occasional bending, stooping, kneeling, squatting, twisting and gripping. + Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. + Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS + Epic certification or accreditation in one or more modules **Department:** 9602070099 EA Training **Work Shift:** Day Shift (United States of America) **Scheduled Weekly Hours:** 40 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. + **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). + **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. + **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits (https://jobs.ssmhealth.com/us/en/benefits) _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)_