We’re looking for a full time, in-office Customer Service Representative/Live Chat to be the first point of contact for our customers and assist in managing daily operations. If you have a positive attitude, love helping people, and can handle multiple tasks with ease, we want to hear from you!
Key Responsibilities:
Customer Communication – Answering phone calls with a warm, professional tone, responding to emails, and handling customer inquiries.
Scheduling & Coordination – Assisting the manager in scheduling jobs, coordinating field teams, and ensuring smooth operations.
Administrative Support – Managing invoicing, order processing, and basic bookkeeping tasks.
Tech & Office Support – Using CRM systems, handling emails, and assisting with social media and marketing tasks as needed.
What We’re Looking For:
✅ Outstanding phone etiquette and a friendly, customer-first approach.
✅ Strong multitasking and organizational skills.
✅ Experience with CRM systems, and email management is a plus.
✅ A proactive and reliable team player who enjoys working in a fast-paced environment.