Operations Manager

Summary

The Operations Manager ensures that Deep Roots Charter School functions as a safe, efficient, and well-resourced environment for student learning. This individual plays a critical role in building and maintaining the systems that support daily school operations-from arrival to dismissal, from data entry to delivery tracking-so that teachers and leaders can focus fully on student success. The Operations Manager supports logistics across key operational areas such as technology and systems management, transportation, food service, facilities, assessments, compliance, and vendor coordination.

The Operations Manager is highly organized, solutions-oriented, and service-driven, and thrives in a fast-paced, mission-aligned environment. This role is ideal for someone who enjoys building systems, solving problems, and contributing to a joyful and purposeful school culture. The Operations Manager reports to the Director of Operations.

About Deep RootsWhere students discover joy, belonging, and purpose

Authentic Relationships

At Deep Roots Charter School, we take the time to know our students and their families-their backgrounds, purpose, and passion-and provide a variety of experiences from leadership to mentoring, to social-emotional learning and multiple clubs within the school day.

Personalized Learning

Every child receives individualized attention tailored to their unique learning needs and strengths. Deep Roots maximizes various learning styles and prioritizes individual student support.

Our Core Values:

• Practice: Each and every individual in our school community, from students to leadership, engages in deliberate practice, and values this as the path to excellence.
• Service: Our service-learning model is discipline-based and rooted in community engagement and reflection.
• Purpose: We empower students to uncover their unique gifts and apply them toward a meaningful, outward purpose.

Antiracist & Inclusive

We are an actively anti-racist organization committed to dismantling barriers and creating a school community where all students, families, and staff are seen, heard, and supported.

Responsibilities & Duties

Lead and Maintain Operational Systems

• Manage and monitor daily operations systems including building opening and closing, student arrival, dismissal, lunch, and transitions
• Coordinate logistics for services such as food, transportation, nursing, and facilities
• Oversee safety procedures, emergency drills, and compliance documentation
• Troubleshoot and resolve unexpected logistical challenges as they arise

Team Management & Supervision

• Directly manage and provide day-to-day oversight to the Administrative Assistant, Food Service Manager, Building Engineer, and Custodial Team
• Set clear expectations, conduct regular check-ins, and support professional development for direct reports
• Ensure operational roles are carried out with a high standard of efficiency, cleanliness, and compliance
• Foster collaboration and a shared commitment to Deep Roots' values across the operations team

Manage Technology, Data, and Student Information Systems

• Maintain accuracy of student information systems (SIS), including attendance, rosters, and compliance data
• Ensure timely, accurate data reporting for internal and external use
• Provide training and support for staff on operational systems and procedures
• Troubleshoot and manage minor tech-related needs and collaborate with IT vendors

Oversee Inventory, Purchasing, and Vendor Relationships

• Maintain accurate inventory of school supplies, technology, and equipment
• Manage ordering, deliveries, and distribution of materials across school spaces
• Ensure all classrooms and offices are fully equipped for instruction and learning
• Collaborate with vendors and internal stakeholders to align purchases with financial priorities

Support Assessment Logistics and Compliance

• Lead logistics for state and internal assessments (e.g., PSSA, MAP)
• Coordinate materials, staffing, training, and schedules for test administration
• Collaborate with instructional leadership to ensure assessment data integrity

Foster School Culture and Collaboration

• Partner with operations and instructional leadership to improve systems and support staff
• Model excellent customer service for families, students, and staff
• Maintain a welcoming, clean, and student-centered environment across school spaces
• Contribute to a culture of purpose, service, and continuous improvement

Education & Experience

• Bachelor's degree required; Master's degree or related certification preferred
• 2+ years experience in school operations or educational program management preferred
• Familiarity with student information systems (SIS), Microsoft Excel, and education-specific platforms
• Experience in logistics, inventory, data management, or compliance strongly preferred
• Spanish language skills and experience with Apple technology a plus

Title: Operations Manager

Location: Philadelphia, PA 19134

Job Type: Full-Time