**Your future role at a glance** **Location:** Austin, Texas **Facility:** Patient Safety **Department/Specialty:** Seton Management Services Org **Schedule:** Day Shift | Monday - Friday 8:00a - 5:00p **Life at Ascension: Where purpose meets opportunity** Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter. **Benefits that help you thrive** + **Comprehensive health coverage:** medical, dental, vision, prescription coverage and HSA/FSA options + **Financial security & retirement:** employer-matched 403(b), planning and hardship resources, disability and life insurance + **Time to recharge:** pro-rated paid time off (PTO) and holidays + **Career growth:** Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning + **Emotional well-being:** Employee Assistance Program, counseling and peer support, spiritual care and stress management resources + **Family support:** parental leave, adoption assistance and family benefits + **Other benefits:** optional legal and pet insurance, transportation savings and more _Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process._ **How you'll make an impact in this role** + **Direct High-Stakes Patient Safety Operations** by overseeing the intake and triage of safety events and leading the **Safety Event Review Team (SERT)** in a highly regulated environment. + **Master Root Cause Analysis (RCA/ACA)** to investigate safety incidents, identify clinical trends, and implement systemic improvements to mitigate future risks. + **Lead Centralized Clinical Onboarding** by facilitating weekly orientations for all new hires, including Providers, APPs, MAs, and clinical staff across various regions. + **Execute Medicare Advantage & Value-Based Care Administration** by ensuring the program meets all CMS requirements and maintains the integrity of **HEDIS and eCQM** performance measures. + **Architect Clinic Workflows** by designing and adopting standardized protocols that align with both clinical excellence and operational efficiency. + **Forge Clinical Partnerships** by collaborating with staff and the Safety Manager during on-site clinic visits and attending daily patient safety huddles to promote a culture of transparency. + **Leverage Advanced Analytics** by utilizing EHR systems (Athena preferred) and data tools like Looker or Tableau to translate complex safety data into actionable quality initiatives. **What minimum requirements you'll need** Education: + High School diploma equivalency with 3 years of cumulative experience OR Associate'sdegree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. + 3 years of leadership or management experience preferred. **What additional preferences we're seeking** + **Specialized Quality Experience:** 3-5+ years in healthcare quality, patient safety, or population health. + **Value-Based Care Expertise:** 2-3+ years of experience within **ACO (Accountable Care Organization) , MSSP, or Medicare Advantage** frameworks. + **Administrative Mastery:** Proven experience specifically in **Medicare Advantage Administration** is a critical requirement. + **Investigative Proficiency:** Hands-on experience with patient safety event management (SERT or equivalent) and conducting thorough RCA/ACA investigations. + **Regulatory & Technical Knowledge:** Strong command of CMS requirements, HEDIS measures, and EHR navigation (Athena preferred). + **Adaptability:** The ability to manage a diverse workload across various clinic sizes, including Rural Health Clinics and centralized university systems. This position is open only to candidates currently residing in Austin, Texas. We are not considering out-of-area applicants at this time. **_Equal employment opportunity employer_** Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf) poster. **_Fraud prevention notice_** Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. **_E-Verify statement_** Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.