**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** **Summarized Purpose:** Within Medical Communications, we enhance patient health by providing a full suite of medical affairs and clinical trial support solutions to support patients, caregivers, and healthcare providers meeting them in their channel of choice. Our team partners with pharmaceutical clients to navigate global regulatory and compliance requirements as we customize fit for purpose solutions. We offer medical information services, adverse event and product complaint documentation, product launch support, REMS, and medical writing services. Additionally, we support patients in their clinical trial journey through education, recruitment, retention, and personalized support. Our focus is on outstanding service and delivery excellence. **Leader Role:** + Provides global leadership and oversight of Medical Communications and Patient Recruitment business development segments, including medical affairs, medical affairs contact centers and patient recruitment and retention contact centers and digital solutions. + Defines the strategy, plans and executes innovative initiatives to maximize profitability and growth. + Manage global multi-service sales team for comprehensive suite of medical affairs and clinical contact center solutions, including medical information contact center, REMS, medical writing, patient recruitment solutions and customized patient support programs. + Ensures steady pipeline of opportunities to drive revenue generation are identified and developed to increase market penetration. + Builds stakeholder engagement plans, develops and cultivates relationships and works cross-functionally with colleagues to create proactive solutions and flexible commercial models that deliver value for PPD's clients. + Fosters a high-performance business development team by mentoring, coaching and developing to achieve authorization targets. **Essential Functions** : + Provides global leadership of the business development team and sales portfolio for Medical Communications services. + Ensures achievement of gross authorization targets, profitability and growth of new partnerships. + Performs strategic landscape analysis and executes a comprehensive sales plans for the portfolio. Monitors client assignments and staff performance to track achievement of sales/authorization targets across accounts. + Proactively addresses variances. + Establishes short and long-term objectives for business development team ensuring alignment with corporate strategy and goals. Ensures consistent delivery of top-line sales goals and targeted profit contribution. + Provides collaborative leadership with strategic partnerships, biopharma, alliance and growth account teams, as well as, operational colleagues to broaden and expand PPD's service offerings and support strategic selling initiatives. + Oversees profitability by monitoring profit/loss from work sold. + Manages operational expenses in order to achieve PPD profitability targets. + Achieves year-over-year financial growth while maintaining service quality to partner accounts. + Assesses client satisfaction and recommends opportunities for improvement to ensure the overall success of the account. + Stays abreast of market trends and identifies opportunities for penetration of additional partnerships. + Orchestrates RFP strategy calls, develops client proposals, prepares client presentations, and negotiates and closes contracts. Signs new business authorizations at or above assigned authorization goal. + Makes cold calls and client visits; maintains sales database; maintains cold call and client visit activity reports. + Ensures client satisfaction through periodic client contact; reports and develops recommendations to address client dissatisfaction; respond to all client requests. + Mentors and trains junior level staff. **Education and Experience:** + Bachelor's degree or equivalent and relevant formal academic / vocational qualification + Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years') or equivalent combination of education, training, & experience. **Knowledge, Skills and Abilities:** + Scientific, sales and/or marketing background with concentration in pharmaceutical/biotech area. + Proven track record of developing mid- and high- level business contacts. + Excellent interpersonal skills in order to manage and fully integrate with Operations, Finance, Bids & Contracts and Marketing, and follow-up to expand relationships and business opportunities. + Demonstrated experience in identifying and developing sales leads, making professional presentations, managing the sales process through close, and handling all aspects of contract negotiations. + Understanding of sales automation systems and Microsoft Office programs. **Working Conditions and Environment:** + Work is performed in an office environment with exposure to electrical office equipment. + Occasional drives to site locations with occasional travel both domestic and international. **Physical and Mental Requirements:** + Frequently stationary for 6-8 hours per day. + Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. + Frequent mobility required. + Occasional crouching, stooping, bending and twisting of upper body and neck. + Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs. + Ability to access and use a variety of computer software developed both in-house and off-the-shelf. + Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. + Frequently interacts with others to obtain or relate information to diverse groups. + Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. + Requires multiple periods of intense concentration. + Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. + Ability to perform under stress. + Ability to multi-task. + Regular and consistent attendance. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.