Job Description
Description We are seeking a polished and detail oriented Workplace Experience Coordinator (Concierge) to support a high-end corporate environment in Chicago, IL. This role is ideal for candidates with a hospitality-driven mindset who thrive in fast-paced settings and enjoy delivering a white-glove, 5-star experience to clients and employees.
This position will support both front desk/concierge operations and service center functions (mail/print support) as needed.
Responsibilities: Serve as the first point of contact, greeting guests and providing a high level of customer service Answer and direct calls, manage front desk operations, and respond to inquiries Support mail and print services, including sorting mail, handling deliveries, and assisting with printing/binding (as needed) Assist with catering coordination, including receiving deliveries and setting up/breaking down food for meetings Maintain clean and organized common areas, including light upkeep (e.g., coffee machines) Communicate effectively with internal teams regarding requests, issues, and priorities Provide on-call coverage, including potential same-day support Requirements Previous experience in concierge, hospitality, front desk, or administrative roles Experience in luxury hotel, corporate office, or customer-facing environments strongly preferred Strong verbal and written communication skills detail oriented, and client-facing demeanor Ability to multi-task and remain calm under pressure Comfortable handling basic food & beverage setup Experience with mail, print, or reprographics is a plus Technical Skills Proficiency in Microsoft Office Suite (required) Slack experience is a plus TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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