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This part-time position of Game Master & Host enables guests to enjoy their escape room

experience by providing clues/hints to help them solve puzzles and briefing customers on how to play the games.

Standard Job Responsibilities

• Perform activities that facilitate the customer service experience (meeting and greeting customers; customer check-in; pre-game service, game mastering; interacting with customers; post-game experience; etc)
• Perform general tasks around the venue to assist in its operation
• Upsell games, beverages, and merchandise to customers
• Maintain safety standards
• Clean area in and around venue; maintaining daily/weekly/monthly cleaning schedule
• Use Escapology’s M3 software to provide hints/clues to guests during game play
• Create an upbeat, fast-paced, and fun atmosphere for guests and coworkers
• Mix and serve non-alcoholic and alcoholic beverages
• Stay up to date on any/all relevant training information
• Complete tasks assigned by Head Game Master (shift lead) and Management

Work Environment & Physical Demands

This is a fast-paced environment with a moderate noise level. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to ten pounds. The employee must have good close and distance vision and the ability to focus between the two.

REQUIREMENTS

• Able to multi-task and manage high-pressure situations.
• Takes initiative and completes tasks that need doing without needing prompting.
• Demonstrate confidence when speaking to a group.
• Able to work within a team.
• Good oral & written communication skills.
• Excellent at customer relations.
• Organized in project management.
• Capable of utilizing common sense to effectively execute detailed yet straightforward written or verbal directives.
• Must have reliable transportation.
• Must be flexible and adaptable to change.
• Must be able to work a flexible schedule including days, nights, weekends, and holidays.
• High school diploma or general education degree (GED) preferred.
• Tip Certified (training provided if not).
• Must be at least 18 years old.
• Employment subject to successfully completing a Background Check and/or CORI Screening.

Escapology is a high-adrenaline escape game where players are locked inside a themed room and must complete their mission before time runs out. During the 60-minute experience players are immersed into a real-life adventure where they must find hidden clues, crack codes, solve challenging puzzles, and escape! Located in a prime location, players will be challenged in this new attraction by working together to find clues, solve puzzles, and open locks. You have an hour to work through all of the challenges and unlock your final door to escape. Do you have what it takes?

Escapology Perks

Escape Room –  50% off an entire group of friends/family once per month, and 20% off all merch (shirts, sweatshirts, tanks, etc.)

Merchandise – 20% off

TicketsatWork – Free membership that provides thousands of exclusive discounts on merchandise, services, travel, entertainment and more!

Thanks to our partnership with Wamesit Lanes, team members are also entitled to exclusive perks at Wamesit in Tewksbury, MA.

Wamesit Lanes Perks

Meals –20% off your meal only when you visit Wamesit.

Bowling – Free bowling and shoe rental for up to 6 people if there is no wait.

Golf Simulators – Free use of the simulators up to 4.

Arcades – Free with no redemption.

Escapology of Merrimack Valley Inc is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.