Human Resources Generalist
DEPARTMENT: Human Resources
REPORTS TO: CHRO, SVP
SUPERVISES: None
FLSA: Exempt, Non-Officer
STATUS: Full Time
EEO Classification:1.2 First/Mid-Level Officials and Managers
JOB GRADE: 6
HOURS: Regular full-time 40+ hours
SUMMARY: The Human Resources Generalist provides support for various HR employee programs within the organization. This team member performs HR related duties at a professional level in the following areas: recruitment, onboarding, employment, employee relations, labor relations, affirmative action, safety, benefits management, payroll, performance management, training, and employment equity programs. This team member also supports the maintenance of the HRIS in addition to other systems supported by the HR team. The employee in this position acts as a liaison between employees, payroll, benefits, and insurance providers to resolve problems and ensure effective utilization of plans and software, while maintaining positive employee relations. This team member provides administrative support to the HR function as needed (e.g., correspondence generation, record keeping, file maintenance, HRIS entry). Being at the center of the overall employee experience, the Human Resources Generalist exemplifies the desired culture and philosophies of the organization.
EDUCATION & EXPERIENCE:
- Bachelor's Degree in Human Resources, Business, or comparable work experience
- Minimum of 5 years HR experience, 2 years of bank experience a plus
- Proficient in Microsoft Excel, Word, PowerPoint or Mac equivalent software and computer skills
- SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred
- Experience with HRIS and payroll systems (Paycor) all areas within system: Payroll, Time & Attendance, HR, Benefits, & File Feeds (Reporting)
- Must be analytical with strong problem-solving skills
- High level of interpersonal skills to handle sensitive and confidential situations and documentation
- Ability to operate standard office equipment
- Excellent organizational skills and ability to work independently
- Attention to detail and ability to multi-task
- Excellent spelling, grammar, and written communication skills
- Excellent telephone and oral communication skills
- Ability to always maintain a high level of confidentiality
ESSENTIAL DUTIES & RESPONSIBILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Onboarding
- Maintains, orders supplies for, and distributes new hire crates according to the biweekly new hire schedule
- Ensures new hires' desk and work supplies are ready for first day on the job
- Processes new hire paperwork
- Maintains I-9 records and obtains new records from new hires
- Provides HRIS training to new hires
- Conducts new hire orientation
- Coordinates new hire orientation program (meetings throughout the company)
- Makes suggestions and updates to the orientation program annually
- Serves as backup for HR Officer for the following:
- Request/Open positions in Paycor Recruiting
- Conduct phone screens for candidates applying to job postings
- Administer pre-employment testing/assessments
- Track status of candidates and responds with follow-up letters
- Verbal Offers
- Send Formal Job Offer Letters
- Close out positions & send turndown letters
Training & Organizational Development
- Assists in organizational training and development efforts
- Manages FMU annual training schedule, coordinating scheduling for training locations, and facilitating during set up and clean up
- Plans, organizes, facilitates, and orders supplies for employee development and training events
- Requests training materials
- Inputs training attendance in LMS
- Liaison with HCC for attendance and evaluation forms
- Prints training completion certificates for all employee meeting presentations
Human Resources Functions
- Performs customer service functions by answering employee requests and questions
- Schedules meetings as requested by the CHRO
- Makes photocopies, scans, mails, and emails documents; and performs other clerical functions
- Prepares correspondence as requested
- Maintains personnel and confidential files in compliance with applicable legal requirements
- Keeps employee records (electronic in HRIS & paper in personnel folders) up to date by processing employee status changes (hires, promotions, transfers, departures, etc.) in a timely fashion
- Performs HRIS data entry
- Serves as liaison with HRIS representatives
- Serve as backup for assisting HR Officer with payroll tasks
- Compiles, maintains, and supports a variety of reports using appropriate reporting tools (HRIS, Applicant Tracking System). Creates standard reports for ongoing HR needs. Develops, prepares, generates and analyzes ongoing and ad-hoc special reports pertaining to employee personnel information and data, including issues such as benefits costs, staffing levels/deployment, turnover, absenteeism, recruitment, applicant tracking, affirmative action/EEO, compensation, promotions, etc. Effectively utilizes the HRIS to obtain, store and analyze pertinent data and information.
- Assists the finance department with payroll tasks
- Assists CHRO in updating labor law postings
- Partners with employees and management to communicate policies, procedures, laws, standards, and other government regulations
- Maintains compliance with existing federal, state, and local employment and benefits laws and regulations. Expands knowledge of proposed laws and regulations affecting human resources management.
- Completes unemployment paperwork in a timely, efficient manner
- Processes personnel action forms and ensures proper approvals; disseminates approved forms (Paycor).
- Responds to employee relations issues such as employee complaints, harassment allegations and civil rights complaints
- Maintains company organization charts
- Helps monitor the performance appraisal process
- Maintains Bonusly recognition platform
- Assist HR with the strategic management of their calendars, appointments, and schedules; schedule appointments with deference to existing time constraints; review long-term travel calendar and schedules accordingly.
- Handle confidential and on-routine information. Maintain confidentiality of all corporate, personnel and research matters.
- Works effectively as a team member with other members of management
- SOS Authorization (New Hires, Promotions, Title Changes, Departures)
- Completes new hire checklists, including new hire memos, and updates in HRIS accordingly
- Send Calendar Invitations to Managers for: 90-Day & 6-Month Reviews
- Completes employment verifications
- Updates timecards as needed
Benefits
- Conducts biweekly enrollment meetings to communicate benefits offerings for new hires and employees with qualifying event changes
- Counsels new hires on plan provisions so that individuals can make informed benefits decisions
- Assists CHRO during annual open enrollment period during 4th quarter of each year. Arranges for distribution of plan summary materials and required notices, assists with communicating changes to employees and arranges for onsite representation by providers. Facilitates/conducts employee presentations.
- Assists finance department in auditing and reconciling monthly benefit invoices to payroll deductions by distributing list of new, changing, and cancelled employees under each plan. Processes monthly billings from insurance providers. Reviews billings for accuracy, codes and advances for payment. Resolves discrepancies with carriers, payroll and the company. Completes reports for management as requested.
- Strives to ensure employee understanding of benefits programs by regularly generating communication and counseling employees/dependents as situations arise. Assists employees with claims resolutions to ensure effective utilization of plans and positive employee relations.
- Schedules new hire 401k meetings, as well as maintains new hire BYOB policy and wellness policy
- Conducts new hire benefit enrollment meeting
Wellness & Recognition Programs
- Organizes and administrates employee activities such as the Wellness Program / Incentfit app, annual health fair, and retirement lunches.
- Organizes and schedules monthly health visits via SignUp Genius nurse, physical therapy, dermatology, etc.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Other duties as assigned
COMPETENCIES: To be successful in this position, an individual should possess and demonstrate the following competencies to perform the essential functions of this position.
- Interpersonal Skills Must possess the ability to interact positively with customers and bank associates at all levels. Must be capable of making sound decisions and have the ability to deal with people with tact, diplomacy, and confidentiality.
- Technical Skills Must be able to operate a personal computer, calculator, and have an excellent understanding of spreadsheets. Excellent problem solving and organizational skills are required. Possess effective oral and written communication skills as well.
- Energy Level - Tendency to display endurance and a capacity for a fast pace work environment. Ability to complete assignments in a timely manner. Responds with a sense of urgency to requests from customers, co-workers and /or supervision and can make tough choices, even under time pressure. Must have patience and ability to handle routine processes.
- Assertiveness Demonstrated ability to be diplomatic and customer focused. Good at working with others and following direction. Ability to influence others to accomplish loan goals.
- Sociability Tendency to be outgoing, people-oriented, and participate with others. Comfortable working in a group setting with all level of management. Capable of developing ideas and suggestions that drive efficiency and improvement.
- Manageability Understands the importance of adherence to bank policies in job related functions, employee and banking issues. Maintains confidentiality of employee, customer and bank information within and outside of the company. Comfortable with authority and rules, works within the rules and is compliant with procedures.
- Attitude Demonstrates a positive attitude regarding people and outcomes. Leads by example and exhibits Field and Main: culture, core values, and basics. Maintains the highest level of honesty in handling customer, employee and bank information. Doesn't take things at face value and is willing to question or look at documentation with a critical eye.
- Decisiveness Ability to use available information to make decisions and move things along in the process. Must be confident accepting the risk of making a decision in a timely fashion. Analyzes and considers the cost-benefit of potential actions.
- Accommodating tendency to be friendly, cooperative, and agreeable. To be a team person. Often associated with concern for group accountability. A willingness to consider the needs and ideas of others. Recognizes opportunities, fosters improvement and is open to ideas.
- Independence Must be self-reliant and self-directed enough to take independent action and make recommendations to loan officers or management. Able to work with minimal supervision when loan officers are out of the office. Takes proactive steps to accomplish tasks.
- Objective Judgment The ability to think clearly and be objective in decision making. Use sufficient facts to make a decision or accomplish tasks and not relying on intuition or gut feel.
TRAVEL
Quarterly travel to Lexington, KY & Cynthiana, KY locations is required with overnight stay possible.
ADA REQUIREMENTS: Work is performed in a functional office environment where noise and other distractions are minimal. May be required to lift items weighing 10-15 lbs on occasions.
This job may not be all-inclusive. Employees are expected to perform other duties as assigned or directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Rev. 05/28/2025 JMB EOE/ Minorities/Women/Vets/Disabled
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