Cognizant is seeking an IBM i (AS400) Infrastructure Monitor to support the IBM i infrastructure for RxClaims. This position will perform level 1 monitoring of all IBM i environments. The team is responsible for 24x7x365 monitoring of all IBM i LPARS, along with processing all backups. This role will also involve monitoring the IBM i RxClaim health, Sterling Integrator file delivery, Robot batch jobs on IBM i, Tidal jobs and all IBM i servers and storage. **Responsibilities:** + The monitor position has 24/7/365 coverage for the following applications: All IBM i LPARS, Robot scheduler and console, Tidal scheduler, and Sterling Integrator. + The monitor team answers messages where the correct response can be determined, and triages errors to the correct team, depending on the contents or 'location' of the message. + Responsible for processes, training, continuous improvement, system automation. + System health monitoring of: Claim adjudication jobs, ASP alerts, CPU alerts, Claims queue monitoring, Storage monitoring, Connect Direct subsystem. + Contact different teams if requested by on-call + For application upgrade events, place job queues on HOLD for MOD and Patch instances + Responsible for performing and monitoring all backups on the IBM i Platform. **Required Qualifications:** + 2+ years of IBM i (AS400) monitoring experience + Experience performing backups + Experience using ticketing tools such as ServiceNow + Strong communication and personal interaction skills + Ability to work in a flexible shift environment (24 x 7) This is a remote opportunity within the US. Candidate must be currently living in the US and must have valid work authorization. We are unable to offer any visa sponsorship. The salary range for this role will be between $64,000 and $74,000 depending on skills and experience of the candidate. Applications will be accepted until 8/25/2025. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off + 401(k) plan and contributions + Long-term/Short-term Disability + Paid Parental Leave + Employee Stock Purchase Plan Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.