Job Description
**Overview**
The Flagship Ambassador serves as a key quality leader within aircraft cleaning operations, with a strong focus on maintaining the highest standards of cleanliness, presentation, and security compliance, particularly on premium Flagship and widebody aircraft. This role plays a critical part in delivering a first-class experience by ensuring aircraft meet and exceed airline and regulatory standards before departure. Must have previous janitorial experience, preferably in aviation. Previous experience in a leadership role.
Day shift, weekly pay.
**Responsibilities**
**Key Responsibilities:**
- Conduct real-time quality audits during aircraft cleaning operations
- Provide on-the-spot coaching to agents and leads to ensure adherence to BOW standards
- Verify critical areas including premium cabins, tray tables, lavatories, galleys, and under-seat compartments
- Ensure proper completion of security searches, including seal placement (e.g., life vest compartments)
- Identify and correct deficiencies prior to aircraft departure to prevent callbacks or audit failures
- Partner with leadership to reinforce standards, accountability, and continuous improvement
- Support high-priority flights, including international and flagship operations, during peak windows
**Qualifications**
**Expectations:**
- Strong attention to detail and sense of urgency
- Ability to lead by example and coach in a fast-paced, live operational environment
- Clear communication and teamwork with agents, leads, and management
- Commitment to safety, security, and delivering a premium customer-ready product
REQNUMBER: 150928
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.