**Overview** BroadPath is hiring an organized and experienced **Telesales Trainer** to join our organization. The Telesales Trainer is responsible for delivering virtual product training and for designing, developing, and facilitating training programs that enhance the sales skills, product knowledge, and customer service capabilities of telesales representatives. This role works closely with Telesales Managers to assess training needs, develop materials, and implement learning programs that improve team performance and support business goals.  **Responsibilities** + Successfully complete required trainer certification programs  + Design and develop training programs focused on sales techniques, product knowledge, and customer service  + Deliver training through virtual facilitation, instruction, and other blended learning formats  + Provide one-on-one coaching to telesales representatives to improve objection handling, closing techniques, and overall sales performance  + Evaluate training effectiveness and recommend improvements to enhance learning outcomes  + Collaborate with Telesales Managers to assess performance gaps and develop tailored training plans  + Maintain up-to-date knowledge of industry trends, compliance guidelines, and telesales best practices  + Create and update training materials, including presentations, manuals, and digital resources  + Monitor post-training performance and provide continued coaching and support during nesting  + When not actively facilitating training, support operational needs including phone time, live coaching, quality monitoring, or acting as a subject matter expert  **Qualifications** + 2+ years of experience in telesales or a related role, with direct experience in training and coaching + Strong communication, presentation, and interpersonal skills + Proven ability to manage multiple priorities in a fast-paced environment + Solid understanding of telesales techniques including objection handling, closing, and customer engagement + Experience designing and delivering virtual training programs + Familiarity with e-learning platforms and instructional design tools + Strong problem-solving and decision-making skills + Ability to work both independently and collaboratively Systems Experience Required + Citrix + Microsoft Excel, Word, Outlook, PowerPoint + Zoom Pro **Diversity Statement** _At BroadPath, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!_ _Equal Employment Opportunity/Disability/Veterans_ _If you need accommodation due to a disability, please email us at HR@Broad-path.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process._ _BroadPath is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law._ **_Compensation:_** _BroadPath has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location._