Job Description
Description
We are proactively building a network of Desktop Support Technicians for upcoming opportunities supporting enterprise environments and growing IT organizations. These roles focus on hands-on technical support and maintaining end-user systems in dynamic environments.
The Desktop Support Technician will be responsible for diagnosing and resolving hardware and software issues, supporting end users, and ensuring devices are properly configured and maintained. This role plays a key part in delivering a seamless user experience across the organization.
Key Responsibilities
+ Provide onsite and remote support for desktops, laptops, and peripherals.
+ Perform hardware installations, imaging, and device configurations.
+ Support user onboarding/offboarding processes and system access.
+ Troubleshoot issues related to operating systems, applications, and connectivity.
+ Maintain asset inventory and documentation.
+ Collaborate with infrastructure teams to escalate and resolve complex issues.
Requirements
Qualifications
+ 2-5+ years of desktop support or IT support experience.
+ Hands-on experience with Windows environments and device management.
+ Familiarity with tools such as SCCM, Intune, or similar endpoint management platforms.
+ Experience with Active Directory and user account management.
+ Strong problem-solving and communication skills.
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Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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