**Project Manager - Field Services** Location: Onsite - Nashville, TN Employment Type: Full-Time Experience Level: Mid to Senior (5-7 years of experience in IT Field Services or Project Management) Company: CTG (Computer Task Group) - Supporting a client in the Mid-South region **Position Summary:** CTG is seeking an experienced Project Manager to lead and coordinate Field Services projects for a client in Nashville, TN. This role involves managing desktop support initiatives, device deployments, QA oversight, and team coordination across multiple tiers of field operations. The ideal candidate will have a strong background in IT service delivery, project planning, and stakeholder communication. **Key Responsibilities:** + Lead and manage Field Services projects including desktop/laptop deployments, software rollouts, and QA initiatives. + Coordinate with Field Services Team Leads and QA Technicians to ensure project milestones and quality standards are met. + Develop project plans, timelines, and resource allocations for field operations. + Monitor progress, resolve issues, and ensure adherence to SLA agreements and escalation protocols. + Facilitate communication between technical teams, clients, and stakeholders. + Oversee inventory management, hardware maintenance schedules, and deployment logistics. + Document project outcomes, lessons learned, and continuous improvement opportunities. **Required Skills and Qualifications:** + 5-7 years of experience in IT Field Services, Desktop Support, or Project Management. + Proven experience managing technical projects and cross-functional teams. + Strong understanding of desktop/laptop imaging, M365 troubleshooting, and QA processes. + Excellent organizational, analytical, and communication skills. + Familiarity with project management tools and methodologies. + A+ Certification or PMP Certification preferred. **Ideal Candidate Profile:** + Demonstrated ability to lead technical teams and deliver successful IT service projects. + Detail-oriented with a focus on quality, efficiency, and customer satisfaction. + Comfortable managing multiple priorities and adapting to changing project requirements. - Skilled in stakeholder engagement and cross-team collaboration.