Jonti-Craft® is seeking a motivated and detail-oriented Digital Marketing Intern to support our eCommerce team in managing and optimizing our presence on Amazon, Wayfair, and other online marketplaces. This internship will provide hands-on experience in eCommerce operations, digital marketing, and marketplace strategy. As a Digital Marketing Intern, you will assist with product listings, performance tracking, compliance management, and sales optimization while also having the opportunity to explore new marketplaces and cross-train in other marketing areas.
If you are passionate about eCommerce, digital marketing, and online sales, this is a great opportunity to gain real-world experience and contribute to a growing brand!

Essential Functions

1. 1. Assist in the management of product listings, content, and images to ensure accuracy and compliance with online marketplace requirements.
   2. Optimize product titles, descriptions, and keywords to improve visibility and conversion rate.
   3. Address listing suppressions, content discrepancies, and other technical challenges to maintain operations.
   4. Monitor sales performance and inventory levels while making data-driven recommendations for improvements.
   5. Monitor pricing across marketplaces to ensure adherence to Minimum Advertised Price (MAP) policies and competitive positioning.
   6. Collaborate with internal teams on pricing, promotions, and new product launches.
   7. Stay up to date with marketplace trends, policies, and algorithm changes.
   8. Analyze reports and suggest ways to improve marketplace performance and profitability.
   9. Monitor customer reviews, questions, and ratings to enhance brand reputation and improve customer experience.

Additional Functions

1. 1. Research and evaluate opportunities to expand Jonti-Craft's presence on additional online marketplaces.
   2. Monitor competitor pricing, product positioning, and strategies to identify opportunities to improve performance.
   3. Work closely with sales, marketing, product development, and customer service teams to align strategies and with broader business goals.
   4. Identify inefficiencies in operations and suggest automation or workflow improvements to reduce manual efforts.
   5. Cross-train in SEO/SEM, Email, and Social Media marketing activities.

Qualifications

1. Pursuing a BA or BS in Marketing, Business Management, or other related fields preferred, but not required.
2. Strong analytical skills with the ability to interpret sales data and trends.
3. Excellent attention to detail and ability to manage multiple projects simultaneously.
4. Proficiency in Microsoft Excel. Ability to gather and piece data from multiple sources together.

Working conditions

Our office environment is a typical office environment and does not substantially expose workers to adverse environmental conditions. The position may require occasional visits to the shop floor. Our production environment includes a variety of environmental elements including loud noise, dust, and aromas. While this is an indoor operation, temperatures will vary with the outdoor temperature and some areas of the shop may be hot or cold.

Physical requirements

Office positions are usually sedentary. The employee is regularly required to sit for long periods of time. The ability to sit for long periods of time is required. The noise level in the office is typically quiet to moderate. Occasional brief trips to the production floor may be required.