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Outbound Orders and Returns Coordinator
Staff Management | SMX
8d
Fort Worth, TX, US
940 miles away

Job Type
Full-time
Job Description
With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment. Are you a logistics whiz looking for a dynamic **temporary opportunity** this summer? We're hiring an **Outbound Orders and Returns Coordinator** in **Ft. Worth, TX** , paying **$22-$24/hour!** From **May to September** , you'll work **Monday to Friday, 7:00 AM to 5:00 PM** , ensuring smooth operations. If you're ready to jump in, contact our RPS Recruiter **Melanie at mearle@staffmanagement.com** to learn more! . Perks & Benefits: Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance. Shifts: 1st Shift. Employment Types: Temporary or Contract. Pay Rate: $22.00 - $24.00 / hour Duties: **Returns Support** + Manage internal log for the processing of all returns that are sent in without a return authorization number + Responsible for making outbound calls to consumers for additional information on product returned + Troubleshoots open return authorization issues related to user and/or system errors + Identify system errors and work with corresponding teams (SAP/Pinehurst) to correct + Manage direct to consumer re-ship returns + Works with Trade In Trade up Coordinator on return disputes and variances + Oversee returns on hold for consumer returns **Outbound Orders Support** + Manages communication and support order cancellation of outbound deliveries that are cancelled due to no inventory + Works with claims coordinator on lost/damage returned products + Provides backup to Callaway Golf Interactive order management + Monitors shipping for escalated Callaway Golf Interactive orders as needed + Works with Quality Team to audit direct to consumer outbound shipments + Responsible for maintaining shipping issues log and working with business and operations on corrective action . Position Requirements: **TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)** + Strong knowledge of Pinehurst and SAP + Solid knowledge of current and historical Callaway Golf/non-Callaway Golf products + Excellent knowledge of the return flow and outbound delivery process. + Solid knowledge of accounting practices. + Able to effectively communicate in both written and oral form. + Analytical, detail-oriented, flexible, and decisive. + Demonstrated ability to work in an organized and efficient manner while multi-tasking. + Strong knowledge of Microsoft Word, Excel, and Outlook. EDUCATION AND EXPERIENCE + Bachelor's degree from four-year College or university + Minimum 2-years related experience and/or training; or equivalent combination of education and experience preferred. PHYSICAL REQUIREMENTS (if applicable) + Work is performed in a designated professional office workstation and environment. + Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software. Requirements: Background Check, Drug Test, Must be at least 18 years old., required education: Bachelors. Work Location: Staff Management | SMX at Callaway Golf NADC2, Fort Worth, TX 76177. Job Types: Customer Service Rep, Shipping and Receiving. Industry: Miscellaneous. The hourly rate for this position is anticipated between $22.00 - $24.00 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee''s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at https://flimp.live/trueblueassociates#home . SMX, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at HR-Advice@trueblue.com or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs. SM | SMX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law.