Job Summary:

The Audio Visual Manager will provide an unsurpassed level of service for groups that choose to hold their events at the Auburn University Hotel and Conference Center or any Ithaka Hospitality entities.

Supervisory Responsibilities:

• Trains Banquet/ A-V Setup team in A-V Technologies as well as banquet event setup.

Duties & Responsibilities:

• Handles in-house and off-site client requests for audio and visual services.
• Responsible for maintenance and service to all in-house and off-site AV equipment.
• Responsible for the sales and promotion of our services to in-house guests and offsite clientele.
• Maintains inventory control of all AV equipment.
• Creates Employee schedule for the AV Team
• Processes Team payroll
• Preforms other duties as assigned.

Responsible for the operation of technical Audio-Visual gear and services including:

-Digital audio consoles, wireless audio systems, DMX lighting and control, video presentation software such as ProPresenter and Microsoft PowerPoint, basic projection software, video switching/scaling/distribution devices, software related to video, image, audio, and graphic editing and creation, such as Canva, Davinci Resolve, Handbrake, Adobe Acrobat, etc.

-Technical understanding of hybrid AV systems such as broadcast, video conferencing hardware and software, Zoom and Microsoft Teams Rooms, WebEx, GoTo, Facebook and Youtube Live, etc.

-Basic understanding of networked AV Solutions involving Dante and QSYS systems.

Provide Basic IT services, including but not limited to:

-Setting up and troubleshooting: printers, employee and guest personal computers, desk phones, payment terminals, networks and internet, etc.

-Interface with third-party IT service providers to coordinate projects involving managed software and hardware.

Required Skills & Abilities:

• Strong supervisory and leadership skills.

• Excellent active listening and audio comprehension skills.
• Excellent auditory skills.
• Excellent problem-recognition and solving skills.

• Excellent verbal and written communication skills.
• Ability to efficiently operate, troubleshoot, and repair AV equipment.
• Ability to create displays and videos to send creative, positive messages related to the company.
• Proficient with Microsoft Office Suite or related

Education & Experience:

• High school diploma or equivalent required.
• Bachelor's degree in Photography, Media Production, Visual Arts, or related field preferred.
• At least four years of experience is required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift and carry objects up to 40 pounds.
• Must have the ability to push, pull, crouch, and kneel.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.