**Current opening for a replacement position**

AGS Automotive Systems is a full-service automotive supplier specializing in the manufacture and supply of complex high value-add automotive metal components, including in particular front and rear impact assemblies, principally for pick-ups and the heavy truck market. AGS offers full range of in-house capabilities including design and engineering, high tonnage metal stamping, light weighting solutions, innovative multi-material joining, high performance coatings including chrome plating and automated manufacturing processes.

AGS is committed to delivering high quality, high value products to our customers, who include several of North America's largest automakers. For over 70 years AGS has stood behind our belief in quality, technology, and teamwork.

AGS is looking for a Systems & Network Administrator to join our dynamic organization.

JOB SUMMARY

The Systems and Network Admin reports directly to the Corporate IT Manager and is responsible for all aspects of the IT Operations including project management, IT server infrastructure, virtualization (VMWare), network, cybersecurity, backup systems, business continuity and disaster recovery. This position is a key level 3 support role and escalation point for the IT team. Tier 3 must comfortably work across multiple layers of the stack-networking, server, cloud, security, applications, and automation.

The Tier 3 IT Technician is a senior technical escalation point responsible for solving the most complex infrastructure, network, cybersecurity, and IT/OT issues across Tiercon and AGS sites. This role acts as a subject‑matter expert for enterprise systems, ensures operational continuity, contributes to architectural decisions, and provides technical leadership to Tier 1 and Tier 2 staff. They operate proactively, reducing incidents, improving reliability, and executing changes with precision and adherence to SOPs. The ideal candidate will have inherent leadership skills as well as excellent interpersonal, communication and critical thinking skills.

The Systems and Network Admin is also responsible for the effective and efficient delivery of duties and responsibilities as outlined below in accordance with AGS' cultural priorities. The duties and responsibilities listed below are not meant to be all-encompassing. As business needs change, this list may be adapted. It is expected that the incumbent will participate in meetings, on teams and projects to collectively achieve our priorities.

DUTIES & RESPONSIBILITIES

• Work on projects as assigned and be responsible for meeting project requirements and deadlines
• Familiarize with IT/OT communication paths, PLC interfaces, and MES integration logic
• Collaborate and support other team members to identify and develop scalable server/network designs, solutions and policy recommendations to support a growing infrastructure
• Monitor and administer virtual servers, SAN and network equipment
• Backup and restore critical data and systems
• Monitor and resolve all hardware and software issues and configure all new systems and perform tests on all deployment projects
• Manage routine changes, provision services, deployments, fault isolation, service recovery, and incident analysis
• Strong expertise in Windows Server, Active Directory, Group Policy, DNS/DHCP, virtualization competency with scripting (PowerShell, Bash, Python optional)
• Experience with SIEM/EDR technologies and enterprise security tooling
• Capacity and performance planning, overseeing software upgrades on virtual production platforms
• Review server/network characteristics and recommend procurement of, and/or modifications to server/network components
• Diagnose, troubleshoot and resolve hardware/software issues; identify root cause of network performance problems; take proactive measures to reduce impact and risk of reoccurrence
• Research, develop, and implement IT standards, best practices, and operational procedures - maintaining documentation concerning company infrastructure - server and network
• Monitor the security protocols and identify areas where there are gaps in the existing security policies of the enterprise and recommend resolution
• Participate with vendors in the assessment of new enterprise technology
• Maintain documentation concerning company infrastructure - systems, servers and networks
• Work closely with the Service Desk, IT Operations, Programming and ERP teams to establish alignment and to determine technology needs and direction

EDUCATION, SKILLS AND EXPERIENCE

• Diploma or degree in Information Technology (IT) or equivalent
• 5-10 years of experience as a Network and Systems Administrator or equivalent preferred
• Exceptional communication-able to distill complex issues for non-technical stakeholders
• Manufacturing/Automotive sector experience is an asset
• Certification in MCSA or equivalent certification is an asset
• Strong understanding of ITIL, SRE principles, and incident/change management
• Strong understanding of VMWare vSphere/vCenter networking, High-Availability and scalable network service deployment
• Knowledge of windows services and roles such as DHCP, DNS, RDP, IIS, DFS and NTP
• Strong understanding of network protocols
• Strong understanding of network design best practices and experience with the preparation of system administration and operational documentation
• Practical experience in configuring and supporting Cisco Catalyst switches
• Hands on experience in configuring and supporting Wi-Fi mesh networks (Meraki)
• Experience with VOIP phone systems
• Experience with SharePoint
• Experience in managing MS SQL databases is an asset
• Azure/AWS experience
• Experience with On-Prem to Cloud services migrations

EFFORT

• Analytical mindset with ability to predict operational impact
• Organize priorities to handle multiple and sometimes competing commitments
• Comfortable presenting to technical and non-technical audiences at all levels within an organization

WORKING CONDITIONS

• Travel may be required between AGS locations in Michigan and Ontario.

Accessibility: AGS Automotive Systems is proud to support the full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. At AGS we are committed to ensuring the workplace is free from discrimination. Accommodations for disabilities in relation to the job selection process are available upon request by contacting AGS Human Resources at HR@agsautomotive.com.

Equal Opportunity: As an equal opportunity employer, and in accordance with all applicable legislation, the Company prohibits any form of harassment or discrimination in the workplace. This applies to all aspects of employment. All employees must be treated equally without discrimination based on matters such as race, citizenship, creed, sexual orientation, gender expression, age, or disability.

Pay Details: $80,000-$100,000 per year