Warehouse & Customer Support (OKC)

📍 Integrity Bingo (Oklahoma City, OK)

🕙 Monday-Friday | 8:00 AM - 5:00 PM

Integrity Bingo is looking for a Warehouse & Customer Support professional who enjoys variety in their day - helping customers, supporting warehouse operations and keeping orders moving smoothly.

If you enjoy working with people, staying active, solving problems and keeping operations organized, this role offers the perfect mix of customer service, logistics and hands-on warehouse work.

You'll be a key part of ensuring our customers receive the products they need - accurately, on time, and with exceptional service.

What You'll Do

As the Warehouse & Customer Support Specialist, you'll help keep operations running smoothly by supporting both customers and warehouse logistics.

Additional Duties and Responsibilities Include:

• Serving as a primary support contact for Kansas customer accounts, assisting Oklahoma customers as needed.
• Responding to customer calls, emails and walk-in inquiries regarding orders, product availability and delivery timelines.
• Processing customer orders accurately and providing order status updates and follow-ups.
• Assisting with product deliveries, equipment installations and basic troubleshooting.
• Receiving and organizing incoming freight and inventory in the warehouse.
• Pulling, staging, and packing orders for delivery or shipment.
• Supporting inventory control through cycle counts and stock monitoring.
• Assisting with customer invoicing, payments and order documentation.
• Providing general office support and assisting the Office Manager and sales team.
• Maintaining knowledge of company products and equipment to better assist customers.
• Contributing to a safe, organized and team-focused work environment.
• Other duties as required.

What We're Looking For

• High School Diploma or GED.
• 2-3 years of experience in customer service, warehouse operations, logistics or distribution preferred.
• Strong computer and order-processing skills.
• Excellent organization, multitasking, and problem-solving abilities.
• Strong communication skills and customer service mindset.
• Ability to work independently and as part of a team.
• Ability to work well in a diverse environment.

Additional Requirements:

• Must be a U.S. Citizen or Green Card holder (sponsorship is not available).
• Ability to pass a background check and pre-employment drug screening.

TOTAL REWARDS

✔ Competitive Pay | ✔ Medical, Dental, Vision & Life Insurance | ✔ 401(k) with Company Match | ✔ Profit Sharing | ✔ Generous Paid Time Off | ✔ Tuition Reimbursement | ✔ Employee Assistance Program | ✔ Unlimited Employee Referral Bonuses