Customer Service Attendant

Buffalo Narrows, SK

Full-Time Position

Snowbird Aviation Services is Saskatchewan's largest full-service aviation ground support company. Devoted to being an employer of choice, Snowbird Aviation Services offers rewarding careers for self-motivated team players. Based in Buffalo Narrows, Saskatchewan, here is your opportunity to work in the fascinating aviation industry for a dynamic company that exceeds customers' expectations, strives for operational excellence, and has a strong employee culture. The Customer Service Attendant is responsible for providing superior customer service and maintaining positive customer relationships while performing check-in duties and assist in providing ground service duties.

Responsibilities:

1. Checking in passengers and accepting cargo and freight safely and efficiently, in accordance with company policies and industry regulations.
2. Loading and unloading, cleaning, fuelling, and marshalling aircraft as needed.
3. Calculating weight & balance of aircraft with oversight by Pilot in Command.
4. Effective communication with customers, peers, management, and various departments.
5. Driving shuttle bus, forklift, tug, and fuel truck as needed.
6. Quality control and safe management of fuel delivery, handling and storage, and general airport farm operations.
7. Problem solving and making a positive contribution to overall company operations.

Skill Requirements:

1. Exceptional customer service skills and interpersonal skills that strengthen inter-company communications and relations.
2. Computer skills an asset.
3. Self-motivated and able to work within given timelines.
4. Effective leadership skills and ability to work as part of a team.
5. Able to resolve conflicts positively and productively (customer and co-worker).
6. Organizational skills imperative.
7. Physically fit, able to safely undertake physically demanding tasks.
8. Valid Driver's License an asset.

Shift Requirements:

• Flexibility to work mornings, days, evenings and weekends
• Occasional overtime and on call shifts may be required
• Some travel may be required

As this is a Safety Sensitive Position, selected candidate(s) must test negative for controlled substances and alcohol prior to employment.

We appreciate all applicants; however only those selected for interviews will be contacted.