Master Control/Media Operations Technician

Denver, CO

Rocky Mountain Public Media, Inc. (RMPM) is the parent company of Rocky Mountain PBS, KUVO Jazz, and The Drop. Over a million Coloradans turn to Rocky Mountain PBS, KUVO Jazz, and The Drop to discover provocative and inspiring local, national, and international programming; find diverse viewpoints; score front row center seats to world-class performances; and experience lifelong learning opportunities every month.

The Master Control Technician is a key member of the Rocky Mountain PBS (RMPBS) team, combining broadcast operations expertise with hands-on engineering responsibilities to ensure reliable, high-quality delivery across all platforms. This role provides both operational and technical support for Joint Master Control in partnership with Public Media Management (PMM). The position ensures accurate playout of automation logs through coordination with RMPBS Traffic and automation systems, maintains strict quality control across all content delivery systems. This role is integral to upholding broadcast standards and ensuring uninterrupted, high-quality experiences for our audiences.

Essential Duties & Responsibilities

• Operate broadcast automation and playout systems, managing playlists, automation logs, and multi-channel playout workflows.
• Integrate with Traffic system and personnel to ensure content plays out as scheduled.
• Ingest and perform quality/technical checks of programming, interstitials and promotional content and ensure availability to playout systems.
• Execute manual operations during live events (crawls, bugs, joins, etc.).
• Oversee correct formatting and playout of pledge programs.
• Troubleshoot and resolve on-air issues in coordination with Joint Master Control Network Operations Center (PMM NOC) and TV and Radio Engineering staff.
• Assist with equipment maintenance, updates, and basic IT/networking support.
• Ensure FCC and EAS compliance, including accurate logging and reporting.
• Use diagnostic tools to verify program quality, signal integrity and compliance.
• Track, report and document discrepancies and support resolution of outages.
• Maintain and update engineering documentation, as-built drawings, and equipment records.
• Participation in technical on-call rotation.
• Perform other duties as assigned.

Minimum Qualifications of Position

• 3–5 years of experience in master control operations, broadcast engineering, or a related technical field; or equivalent combination of education and experience.
• Experience with broadcast automation systems relating to a multi-channel environment and Traffic log generation process (e.g., Crispin or equivalent).
• Solid working knowledge of video/audio formats, codecs, file transfer workflows, and broadcast signal chains (RF, IP, SDI/SMPTE ST 2110).
• Working knowledge of broadcast transmitter systems, antenna systems, and FCC technical compliance requirements.
• Networking fundamentals (TCP/IP, VLANs, routing) and experience with media-over-IP infrastructure.
• Strong computer skills; proficiency with Microsoft Office
• Ability to work assigned shifts in a 24/7 broadcast environment, including days, evenings, overnight, weekends, and holidays; schedule may rotate based on operational needs.
• Strong attention to detail and ability to update and generate systems documentation.
• Good communication skills and ability to work collaboratively in a team setting.

ADDITIONAL Qualifications of Position

• Strong positive organizational, teamwork and interpersonal skills. Must be able to work both independently and as a collaborative and productive team member.
• Must possess exceptional time management and decision-making skills.
• Must be detail-oriented with an ability to manage several projects simultaneously.
• Must have a demonstrated ability to work under pressure, meet deadlines, and work within established budgets.
• Actively participates in RMPM's Code of Conduct program.

Don't meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. We're committed to building a diverse, inclusive, and authentic workforce. If you're excited about this role, feel a passion for our mission, this feels like it could be your dream job, but your previous experience doesn't align perfectly with every qualification, we encourage you to apply!

PROCEDURE FOR APPLICATION:

Persons interested in this position must apply at www.rmpbs.org/jobs. Please submit the following items:

1. A cover letter detailing how the applicant's qualifications fit the needs of RMPM and information on how the applicant found out about the job opening.
2. A resume detailing education, training, and employment experience.

Position will be posted at www.rmpbs.org/jobs until filled. No phone calls please. KRMA-TV/KTSC-TV/KRMJ-TV/KRMU-TV/KRMZ-TV and KUVO-FM/KVJZ-FM are licensed to and operated by Rocky Mountain Public Media, Inc. as non-commercial public television and radio.

Our Approach to Compensation

Our salary ranges are designed to be competitive for our size and industry and are one part of our overall compensation package, which includes benefits. Final compensation is based on qualifications, relevant experience, skillset, and internal equity. While we've shared the full salary range for transparency, most offers typically fall near the midpoint of the salary range.

Work Environment

This position works primarily in office, studio, and/or field environments. This position must be able to work a flexible schedule with occasionally long hours, including some evenings and weekends. Must be able to travel throughout the state and beyond, on occasion. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The position requires the ability to lift and carry production equipment up to 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EEO Statement

Rocky Mountain Public Media embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. As such, Rocky Mountain Public Media does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.