Job Title: Birthday Party Host – Seasonal       Department: Learning & Engagement

Working Hours: Flexible hours and scheduling. Weekends only, May - August

FLSA Status:  Non-exempt           Hourly Rate: $16.00 - $16.50

Direct Supervisor:  Director of Learning and Engagement

JOB SUMMARY

The Birthday Party Host facilitates positive guest experiences during birthday parties at the Zoo. Birthday Party Hosts will serve food, facilitate crafts and games, and share information about the Zoo to groups of up to sixty people while creating and maintaining a safe, fun, and engaging atmosphere.

DUTIES

• Maintain a positive demeanor while interacting with guests of all ages.
• Work together on a team, communicate clearly, and complete written reflections.
• Be punctual, reliable, and professional.
• Maintain customer satisfaction, problem solving when necessary.
• Set up and tear down party room.
• Serve food and facilitate crafts and games for party guests.
• Assist coordinators with other duties as assigned.

SUPERVISION

This position has no supervisory responsibilities.

TECHNOLOGY/EQUIPMENT/TOOLS

Credit card machine

PHYSICAL ACTIVITY

WORK ENVIRONMENT

Qualifications

• Must be at least 16 years of age.

Experience Requirements

Skills and Competencies Requirements

Demonstrates strong interpersonal, organization, customer service, and communication skills.

Ability to work well with team members and switch tasks as required.

The Seneca Park Zoo is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.