Client Support Specialist - Part-Time/Full-Time

We are a rapidly growing Payroll and HR Services provider based in Tucson, AZ. 

We seek a proactive, responsible individual to train as a Client Support Specialist (CSS) on our fast paced team.

Client Support Specialists are the foundation of Contempo HCM. Our clients look to their CSS to provide knowledge, support, and service. Our team provides exceptional customer service and professionalism, while completing work with accuracy.

Essential Duties and Responsibilities

• Checking and responding to emails frequently and professionally
• Assisting client with software questions and resolving concerns
• Processing assigned payroll batches accurately and efficiently, while continuing to provide customer support
• Assisting with payroll packaging for delivery
• Assisting with any administrative tasks assigned to you including filing, scanning and copying
• Following all procedural documents
• Taking responsibility for all aspects of client accounts assigned
• Greeting visitors/clients and answering the phone when receptionist is unavailable
• Ensuring proper organization and cleanliness of office and work areas

Knowledge, Skills and Abilities Required:

• Demonstrates effective verbal and written communication skills both with clients and internal staff
• High Attention To Detail
• Ability to prioritize/organize work and problem solve work related issues
• Ability to complete assigned tasks and duties with little or no supervision
• Experience using email and Microsoft Office
• Comfortable using software and leveraging technology to service clients
• Team player (contributes to a positive team environment and demonstrates the ability to take direction and follow through with assignments)
• Ability to represent the company professionally in interactions with internal and external clients.