Draft Line Technician – Position Summary

We are a leading beverage system installation and service company in the Santa Monica/Losangeles area seeking a service-driven Draft Line Technician to support our on-premise customers. This role is responsible for draught system service, installation, maintenance, and customer support, while ensuring high-quality performance and customer satisfaction. The position may also assist with special event setup and execution.

This is a hands-on, customer-facing role ideal for individuals who enjoy working independently, solving problems, and delivering excellent service in a fast-paced environment.

Key Responsibilities

• Provide responsive, professional service to on-premise accounts and communicate effectively with customer staff
• Install, clean, maintain, and troubleshoot draught beverage systems and lines
• Diagnose and repair non-functioning or poor-pouring draught systems in compliance with state guidelines
• Complete draught line installations and routine service calls
• Maintain and manage inventory of draught knobs, service equipment, and special event materials
• Manage and maintain company vehicle, tools, and service equipment
• Track and document service activities, logs, and required reporting
• Prioritize and manage multiple service requests independently while communicating daily progress and needs to management
• Perform other duties as assigned

Minimum Qualifications

• High school diploma or equivalent
• At least 21 years of age
• Valid driver's license with a clean driving record

• Willingness to learn through provided training

• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Strong attention to detail and ability to meet deadlines
• Ability to read and interpret safety rules, operating instructions, and maintenance procedures
• Sound judgment, problem-solving, and analytical skills

Preferred Qualifications

• Mechanical and technical aptitude
• Experience in beverage system installation or service

Physical Requirements

• Frequently sit, stand, walk, bend, squat, kneel, and reach
• Regularly climb into and out of a company vehicle
• Frequently lift 45–65 lbs
• Occasionally lift up to 160 lbs (e.g., full keg handling)
• Regular use of hands and fingers to operate tools, equipment, and technology
• Close vision, color recognition, and ability to adjust focus for detailed work

Work Environment & Expectations

• Fast-paced, high-volume, and team-oriented environment
• Work involves physical, repetitive, and hands-on tasks
• Professional appearance and positive attitude required (uniform shirts provided)
• Independent work with accountability for meeting service targets
• Routine problem-solving with established processes and solutions

What We Offer

• Company vehicle (fuel and maintenance covered; must have a safe place to park at home)
• Paid time off (PTO)
• Six paid holidays annually
• Hands-on, on-the-job training with career growth opportunities
• Comprehensive benefits package

Additional Information

This job description is intended to describe the general nature and level of work performed and is not a complete list of all responsibilities. Duties may vary based on business needs.

All job solicitations, bulletins, postings, announcements, and advertisements must include language stating that qualified applicants with arrest or conviction records will be considered for employment in accordance with the ordinance and state law.