JOB SUMMARY:

The Administrative Assistant / Homemaker Program Administrator is responsible to complete the job responsibilities stated below in a professional and timely manner. The Assistant will be responsible to assist in the management of the non-clinical aspects of the Assisted Living

QUALIFICATIONS:

High School Diploma or GED preferred Ability to speak and understand English

Phone etiquette - Ability to speak clearly and answer phones in a professional manner, Good communication skills, Proficient computer skills, Proficient basic office skills, Organized & able to multi-task, Reliable

GENERAL RESPONSIBILITIES AND DUTIES:

• Maintains a working relationship with the Administrator.
• Maintains a working relationship with the RN, LPN and all other nursing staff.
• Maintains a professional relationship with all residents, families, and all service providers.
• Maintains confidentiality of verbal and written information pertaining to residents, facility operations and other personnel.
• Maintains resident's privacy and dignity.
• Has a full understanding of fire, emergency and safety procedure.
• Answers phones, takes messages for the Administrator and other staff and making sure messages are delivered to appropriate personnel.
• Scanning and copying & filing as directed by Administrator
• Type up ad deliver resident reminders, reminding residents of their upcoming Medicaid recertification and the required paperwork that is needed for re-certification
• Copy bank statements and other documentation as needed for re-certification
• Gather information from potential residents who would like more information about the Assisted Living Program (name, address, phone number, etc.)
• Provide potential residents with Brochure, ALP packet and Medicaid information packet.
• Send tracking forms to care managers when residents go in and out of building for hospital and rehabilitation stays.
• Maintain daily census for all buildings, update on computer spreadsheet.
• Inventory supplies, order as needed, and restock
• Type up ALP activity calendar and distribute to residents.
• Copy in-service information and distribute to employees.
• Copy Med of the Month CMA in-services and distribute to Med-techs.
• Place homemaker sign-in sheets in chronological or alphabetical order, as needed for Homemaker clients and give to administrator.
• Abide by established guidelines of the facility and governing regulations.
• Any other responsibilities deemed necessary by the administrator.