Join Our Team at Echo Canyon River Expeditions & Royal Gorge Cabins!

We're looking for a seasonal Guest Services Team Member to help create unforgettable experiences for our guests this summer! If you're friendly, enthusiastic, and ready for an exciting, fast-paced role, we want you on our team. This is the perfect opportunity to spend your summer surrounded by nature while providing exceptional service to our guests.

Position Details:

• Seasonal Position: Start in April or May through August or September (based on your availability)
• Competitive Pay: $15 - $17 per hour based on experience (Overtime eligible)
• Responsibilities: Assist with rafting and lodging reservations, check-in guests, and provide retail support

What We Offer:

• Hourly Pay: Starting at $15.50+ per hour based on experience
• Retirement Plan: Employer contribution to your future
• Employee Discounts: On lodging, whitewater rafting, restaurant, and retail
• Free Rafting and discounts on other thrilling activities (ATV tours, ziplining, Royal Gorge Bridge and Park)
• Dynamic Work Environment: Fast-paced and energetic-no two days are the same!
• Flexible Shifts: Opportunity to work weekends, holidays, and evenings

Key Responsibilities:

• Guest Service: Provide top-notch customer service over the phone and in-person
• Reservations: Assist guests with rafting and lodging reservations
• Retail: Handle guest transactions and offer helpful recommendations
• Punctuality & Reliability: Be on time and dependable, ensuring our operations run smoothly

Job Requirements:

• Excellent Communication Skills: You're a clear and friendly communicator
• Intermediate Computer Proficiency: Comfortable with technology and learning new systems
• Reliability: Must be punctual and ready to work in a team-oriented environment
• Preferred Experience:
  • 1+ years of hospitality or customer service experience
  • Strong customer service skills

Physical Requirements:

• Ability to stand, walk, kneel, bend, stoop, and squat repetitively
• Ability to sit in an office environment for extended periods
• Ability to lift up to 50 pounds

Please note: A background check will be conducted for all applicants.

Ready to spend your summer making memories while helping others do the same? Apply today and join our vibrant team at Echo Canyon River Expeditions & Royal Gorge Cabins-where work meets adventure!