Associate Academic Advisor

SUMMARY:

Columbus College of Art & Design's Advising department is looking for an enthusiastic, creative, and responsible professional to help guide degree-seeking undergraduate students through their academic journeys. The Advising team is highly collaborative, providing a range of high-quality services supporting academic persistence and degree completion. We are dedicated to our mission of being an agile, trusted, strategic partner that delivers sustainable service and solutions that contribute to our success through the attraction, retention and engagement of a talented creative, diverse, and inclusive workforce.

This full-time position reports to the Assistant Dean of Student Success & Transition Programs as part of a four-person department. The Associate Academic Advisor provides holistic, developmental, and strength-based academic advising to degree-seeking undergraduate students in select academic majors, including Animation, Game Art & Design, and Graphic Design. This role communicates daily with students and provides expert guidance regarding academic policies, procedures, and curricular requirements.

The Associate Academic Advisor interacts with the CCAD community in a manner consistent with the mission and core values of CCAD's Student Affairs Division. The role provides excellent customer service and possesses the ability to create a welcoming and supportive environment for all students. Additionally, as a member of the CARE Team, this role will also supplement the Student Affairs Division's retention efforts by intervening with academically at-risk students and providing appropriate referrals to support resources.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

• Interacts with students in a manner consistent with the mission and core values of CCAD's Student Affairs Division
• Advises undergraduate students on degree requirements, course selection and registration, academic opportunities, major selection, academic policies and procedures, and campus resources on a walk-in and appointment basis
• Coaches undergraduate students on developing their task prioritization, time management, and project planning skills.
• Occasionally communicates with students' family members in accordance with CCAD policy
• Maintains a close working relationship with other college offices and student support services including: Admissions, Financial Aid, Disability & Access Services, Registrar, Bursar, and Creative Careers & Collaboration.
• Manages problems, concerns or situations in regards to students' academic experience and degree progress; advocates on students' behalf when appropriate
• Guides students in establishing personal, academic, and career goals
• Assumes responsibility for educating students on the registration process
• Aids the Assistant Dean of Student Success & Transition Programs in monitoring degree progress and maintaining academic plans; participates in retention and persistence efforts through various initiatives and programs; develops intrusive outreach efforts with upperclassmen students approaching graduation, informed by data and best practices
• Execute non-retention reporting and outreach efforts; this includes running various retention reports, data tracking, progress monitoring, and student communication
• Collaborates with the advising team and other offices to implement proactive outreach strategies to engage students in the advising process and encourage academic persistence. These strategies may include events and workshops in residence halls, academic buildings, and other spaces on campus.
• Assesses policies and procedures critically and makes recommendations for improvement
• Assists in preparing reports and distributing data to members of the college community as appropriate
• Assists students in completing the withdrawal process by conducting developmental exit interviews, processing all necessary paperwork and referrals
• Serves as an CARE Responder for identified student concerns; engages in outreach and follow up with students and faculty
• Coordinates internal course balancing and mass registrations (i.e., new and incoming student registration)
• Manages a high volume of email correspondence on a daily basis
• Completes data entry and processing of administrative forms
• Serves on various committees and planning groups as directed by the Assistant Dean
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.strong interpersonal skills

• Ability to adapt in a fast-paced environment
• Excellent communication, time management, and task prioritization skills
• Demonstrated ability to independently manage multiple tasks and projects
• Ability to manage difficult or emotional situations regarding students and/or parents
• Ability to work collaboratively with a large, diverse team
• Comfortable working with a large number of students from a wide range of identities and perspectives
• Comfortable frequently alternating between independent and collaborative work environments
• Experience with Microsoft Office Suite and Google Suite preferred
• Experience with SCT PowerCampus, Maxient, or other student information systems a plus

EDUCATION and/or EXPERIENCE

• Bachelor's degree or equivalent from four-year college required
• Knowledge and understanding of college student development theory a plus as well as having a background in art or design

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms
• The employee frequently is required to stand; walk; and use hands to finger, handle, or feel.
• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.
• The noise level in the work environment is usually moderate, occurring in an open space with standard office equipment noise, as well as scattered conversation

About Columbus College of Art & Design Columbus College of Art & Design teaches undergraduate and graduate students in the midst of a thriving creative community in Columbus, Ohio. Founded in 1879, CCAD is one of the oldest private, nonprofit art and design colleges in the United States. CCAD offers nine BFA programs and a Master of Professional Studies in User Experience Design that produce graduates equipped to shape culture and business at the highest level. Additionally, CCAD offers year-round community art classes for children and adults of all ages, led by local creators and designers skilled in their craft. For more information, visit ccad.edu.

About Columbus:

Columbus is among the Top 10 best U.S. cities for new college grads and one of the top 10 creative scenes in the country as well as one of the 15 most affordable cities in the U.S. As one of the nation's largest college towns Columbus is the type of city where creative activities flourish. There are eight distinct cultural districts that surround CCAD and there are more than 165 restaurants, pubs, and clubs in downtown alone. CCAD is a campus community located in the heart of this vibrant city.

EEO Statement

Columbus College of Art & Design ("CCAD") is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, gender expression, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws. CCAD is dedicated to the fulfillment of this policy regarding all aspects of employment.