Essential Functions: Operations Management: - Implements strategies, policies, procedures and practices linked to the MRH Mission, Vision, Values, Strategic Plans, and Key Performance Indicators to improve department services, recruit, retain, engage and motivate caregivers.
- Supports the MRH Leadership Team through coaching, consultation and collaborative alliances to resolve operational issues and structure win-win solutions.
- Promotes, participates in and facilitates quality improvement - departmentally as well as hospital-wide. Demonstrates MRH Leadership Values in the design and implementation of effective quality improvement programs.
- Based on department function and scope of services develops, implements and maintains a safe environment for patients, visitors, caregivers and others providing services at MRH.
- Follows and administers the MRH policies in a consistent manner. Policy deviations are discussed and approved by the CHRO.
Human Resource Management: - Provides overall direction to the department. Plans for the appropriate level of staffing and structure in the department to deliver excellent customer service.
- Encourages and supports staff technical training and skill building to ensure a high level of service and support for caregivers.
- To assure compliance and sound decision-making, maintains a broad, up-to-date knowledge in the areas of department function and scope of services.
- Hires, orients and trains new caregivers to ensure that duties are performed in a competent and safe manner.
- Communicates hospital-wide and specific department information to caregivers. Provides feedback to caregivers to recognize, reward and improve individual and group performance.
- Assures compliance with HR files and requirements to meet regulatory requirements including The Joint Commission, CMS, state and other regulatory agencies.
Strategic Management: - Develops department goals, objectives and measurements linked to MRH Mission, Vision, Values, Strategic Plans, and Key Performance Indicators. Actively promotes the organization by maintaining visibility and a professional image in the organization.
Financial Management: - Analyzes and develops budget and financial targets for the Human Resources department. Develops financial goals, objectives and measurement criteria for continual department and organizational improvement. Regularly monitors performance and makes adjustments to control variances.
- Orders supplies utilizing the MRH approved process and procedure.
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