Director of Horizons Clinic

Arc of Onondaga

Leadership Opportunity

Arc of Onondaga is seeking a strategic, experienced, and mission-driven leader to serve as Director of Clinical Services for Horizons Clinic. This senior leadership role offers the opportunity to shape and expand high-quality, person-centered clinical services for individuals with intellectual and developmental disabilities (I/DD).

The Director will lead all aspects of clinical service delivery within the Article 16 Clinic and associated programs, overseeing operations, financial performance, compliance, and team development. As a key member of the leadership team, this role partners closely with the Programs and Services Officer to drive innovation, strengthen service integration, and advance agency-wide goals.

Key Responsibilities

Strategic Leadership & Program Development

• Lead the vision, development, and expansion of diagnostic and treatment services
• Identify opportunities for growth, service innovation, and community partnerships
• Promote integration of clinical services across all agency programs

Operations & Compliance

• Oversee day-to-day operations of the Horizons Clinic and satellite locations
• Ensure full compliance with all local, state, and federal regulations (including Article 16 standards)
• Maintain safe, effective, and person-centered service environments

Financial & Administrative Oversight

• Develop and manage departmental budgets; ensure strong financial performance
• Monitor productivity, billing, and resource allocation to support sustainability and growth

Team Leadership & Development

• Supervise, mentor, and support a multidisciplinary team of clinical and support staff (7–15 direct reports)
• Foster a culture of collaboration, accountability, and continuous improvement
• Lead recruitment, training, and professional development initiatives

Organizational Leadership

• Serve as a key contributor to agency strategy and decision-making
• Prepare reports and present updates to senior leadership and the Board of Directors
• Build and maintain relationships with external partners, providers, and stakeholders

Clinical Practice

• Maintain a small caseload to support quality assurance and remain connected to service delivery

Qualifications

• Master's degree or higher in Social Work, Physical Therapy, Occupational Therapy, or a related clinical field; current professional licensure required
• 7–12+ years of progressive experience, including leadership in clinical services (experience with I/DD populations strongly preferred)
• Demonstrated success managing programs, staff, and budgets in a regulated healthcare environment
• Strong knowledge of compliance standards and quality assurance practices
• Valid New York State driver's license with acceptable driving record

A combination of education and experience that demonstrates equivalent qualifications may be considered.

What Success Looks Like

• Expands and strengthens clinical services to meet evolving community needs
• Builds and sustains a high-performing, engaged multidisciplinary team
• Ensures full regulatory compliance and high-quality clinical outcomes
• Enhances integration of services across programs to improve the individual experience
• Maintains strong financial performance and operational efficiency

Why Join Arc of Onondaga?

• Opportunity to lead and grow a mission-critical clinical program
• Collaborative, values-driven leadership team
• Meaningful impact in the lives of individuals with I/DD and their families
• Support for innovation, professional growth, and program development

Arc of Onondaga is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.