RVNAhealth is seeking an experienced Intake Triage RN to join our dedicated team and serve as the vital link between our community, referral sources, and care teams across all service lines-with a focus on hospice services.
In this critical front-line role, you'll be the first clinical voice in the patient care journey, using your expertise to evaluate referrals, engage with patients and families about care options, and ensure a smooth and timely transition into services. If you thrive in a dynamic, fast-paced environment where clinical knowledge meets meaningful communication, we'd love to meet you.
This is a full-time position, Monday-Friday, based in the Ridgefield, CT Office. (May include occasional weekend/holiday coverage.)
What You'll Do:
- Coordinate and review referrals for care across all service lines, with a primary focus on hospice admissions.
- Evaluate hospice eligibility and lead compassionate goals-of-care conversations with patients and families.
- Communicate closely with physicians, clinical staff, and referral sources to ensure smooth care transitions and outstanding service.
- Assign acuity levels and initiate appropriate documentation, including coding and obtaining verbal orders.
- Ensure all referrals meet clinical and regulatory standards and are processed efficiently.
- Participate in team meetings and identify opportunities for process improvements.
- Represent RVNAhealth with professionalism and empathy in all interactions.
What You Bring:
- Current RN license in the State of Connecticut (Required).
- Strong clinical judgment and experience in hospice, home health, or community care.
- Working knowledge of diagnosis coding and care coverage criteria.
- Proven ability to manage multiple priorities calmly and effectively.
- A natural talent for building trust and guiding families through sensitive decisions.
- Tech-savvy and comfortable using clinical software for documentation and workflow.
- Knowledge of healthcare sales, business development, or referral growth is a plus.
Why Join RVNAhealth?
RVNAhealth has been serving Connecticut communities for over a century with a full continuum of care-from preventive services to end-of-life support. We are a mission-focused organization that values integrity, teamwork, and excellence. Here, your skills will be celebrated, and your role will make a tangible difference in people's lives every day.
Benefits Include:
- Competitive compensation
- Comprehensive health & wellness benefits, including medical, dental and vision insurance, a 403(b) plan with matching contributions, life and disability insurance plans
- Generous paid time off and holiday coverage
- Professional development opportunities
- Supportive, collaborative team culture
Compensation:
Th pay range listed represents RVNAhealth's commitment to pay transparency and is a reasonable estimate of possible compensation for this role at the time of posting. The final salary for this role will be determined based on careful consideration of a variety of factors, such as the candidate's exact location, experience, and expertise related to the qualifications.
RVNAhealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
It will be a condition of employment at RVNAhealth to submit to a pre-employment physical/drug screen and background check, which may include the following: fingerprinting, verification of employment, paraprofessional certifications, designations or licenses, and educational background.