**Job Description** As part of the broader OCI organization, you'll be a key part of our Sovereign Realms Operations team, working with partner service teams and our Sovereign Operations teams to develop new services and features into our secured control centers. This role is critical to the success of our system engineering that supports our partner operations teams as they administer the secure cloud realms. Job Responsibilities Understand the end-to-end configuration, technical dependencies, and overall characteristics of production systems and services. Responsible for the design and delivery of mission critical stack, with focus on security, resiliency, scale, and performance. Partner with other development teams in defining and implementing improvements in service architecture. Articulate technical details of services and guide teams that engineer to add capabilities to the operations centers. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues and create and maintain documented runbooks. Leverage a deep understanding of service topology and dependencies to troubleshoot issues and define mitigations. Understand and explain the effect of product architecture decisions and distributed systems. 1. Shepherd the deployment of code into high security environments. 2. Ensure timely resolution and documentation of incidents through company-standard protocols and reporting methods. 3. Inform internal teams as required through process and procedure. Help identify and discuss process improvements and tools optimizations. 4. Act as point of escalation for incidents and other issues arising within the secured environments. 5. Work with in-region teams to troubleshoot operational issues. Career Level - IC4 **Responsibilities** Required Qualifications 1. Bachelor's degree in computer related field, or 3-5 years equivalent work experience. 2. Strong Linux administration skills. 3. Strong TCP/IP networking skills. 4. Strong programming/scripting experience. 5. Experience with managing secure services across distributed systems and geographies. 6. Proven ability to quickly learn new technical domains and then train others. 7. Strong verbal and written communication skills. Preferred Qualifications 1. Experience with cloud networking and software driven networks. 2. Strong experience coding or scripting using a major programming language. 3. Experience deploying code within change management procedures. 4. Experience in cloud technical support, operations, NOC, or similar. 5. Experience working with government customers. \#LI-ES2 Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.