Description We are looking for a skilled Collections Specialist to join our team in Independence, Ohio. This role requires expertise in B2B collections and effective communication to manage accounts receivable processes. As a Contract-to-permanent position, this opportunity offers a pathway to a long-term role for the right candidate. Responsibilities: - Oversee B2B collections by contacting clients to resolve outstanding payments and ensure timely account reconciliation. - Maintain and update customer records, including contact details and payment histories, to ensure accurate and up-to-date information. - Follow up on purchase orders and related documentation to ensure compliance with billing requirements. - Use accounting software and internal systems to track and manage accounts receivable activities effectively. - Respond to inbound calls and inquiries, providing prompt and attentive assistance to clients. - Coordinate with internal teams to address billing discrepancies and resolve issues efficiently. - Ensure compliance with company policies and procedures throughout the collections process. - Support claim administration by managing related documentation and ensuring timely processing. - Prepare regular reports on collections activities and outstanding accounts for management review. Requirements - Proven experience in B2B collections, with a strong understanding of collection processes and techniques. - Familiarity with accounts receivable functions and accounting software systems. - Excellent communication skills, both verbal and written, to interact professionally with clients and team members. - Ability to manage multiple tasks and prioritize work effectively in a fast-paced environment. - Proficiency in using billing systems and handling claim administration. - Detail-oriented with strong organizational skills to maintain accurate records. - Availability to work a hybrid schedule, including three days in-office and two days remote. - All candidates are required to undergo a pre-employment process that includes verification of qualifications and compliance checks. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .