Drive sales. Solve problems. Build customer relationships.

$17/hr + Commission | Full-Time | In-Office - Greensboro, NC

At Terminix of the Triad, we don't just answer phones - we protect peace of mind. As a locally owned business with over 90 years of trusted service, we take pride in creating career opportunities that reward hard work and dedication. In this Customer Service & Sales Representative role, you'll support customers with scheduling and service needs - and just as importantly, you'll turn inquiries into sales and offer additional services that meet their needs.

What you'll do:

• Answer inbound calls from existing and new customers.
• Assist with scheduling, payments, and customer retention.
• Convert service inquiries into sales.
• Make outbound calls to follow up on proposals or confirm service.
• Provide price quotes, track proposals, and follow up with leads.
• Resolve customer issues and escalate as needed.
• Deliver great service with a problem-solving mindset.
• Hit individual sales targets and support team performance goals.

You'll thrive in this role if you:

• Have at least a year of experience in customer service or sales
• Love talking to people and solving problems
• Stay calm under pressure and enjoy a fast-paced workday
• Know your way around a computer and can multitask like a pro
• Have a sales mindset - confident, goal-driven, and persistent
• Are dependable, organized, and a team player

Schedule & availability:

• Full-time, 8-hour shifts scheduled between the hours of 7:30 AM - 5:30 PM
• Occasional Saturdays may be required

What We Offer:

• Competitive hourly rate: $17/hour + commission
• Health, dental, and vision insurance
• Paid time off and 401(k) with company match
• Free or discounted pest control services
• Paid training and internal advancement
• Incentives and recognition for performance
• Stable career with a locally owned company

Terminix of the Triad is a locally owned and operated business with over 90 years of experience in pest control, proudly serving the communities we live in. We're a family-run franchise of Terminix International - the largest pest control company in the world - and we believe in rewarding talent, drive, and a strong work ethic.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.